Applications Training Engineer

Who We Are           

Enhancing Performance, Productivity and Profitability

Physical Electronics USA Inc. (PHI) is a subsidiary of ULVAC-PHI, the world's leading supplier of UHV surface analysis instrumentation. PHI’s innovative XPS, AES, and SIMS technologies provide our customers with unique tools to solve challenging materials problems and accelerate the development of new processes and products. As the only supplier that provides a full range of high performance XPS, AES, and SIMS surface analysis instruments, PHI is in a unique position to provide complete surface analysis solutions to potential clients in a broad range of high technology fields including nanotechnology, microelectronics, storage media, catalysis, biomaterials, pharmaceuticals, and basic materials such as metals, polymers, composites and coatings. (For more info go to PHI.com)

Application Training Engineer

PHI is seeking a dynamic and technically skilled Application Training Engineer to join our Analytical Laboratory team. This role is essential in delivering high-impact training to customers on our advanced surface analysis instrumentation, which include X-ray Photoelectron Spectroscopy (XPS), Auger Electron Spectroscopy (AES), and Secondary Ion Mass Spectrometry (SIMS). The application training engineer will play a key role in ensuring customer success and product adoption through hands-on training, technical documentation, and ongoing support.

Essential Duties & Responsibilities

• Deliver in-person and virtual application training to customers. Training sessions will take place either at PHI USA or customer sites.
• Customize training content and course agendas to meet the experience levels, instrument configurations, and applications of different audiences.
• Develop and maintain training materials, including manuals, video tutorials, quick start guides, and e-learning modules.
• Collaborate with product managers, scientists, R&D, engineering, and service teams to stay current on application features, software, and hardware updates.
• Travel to customer sites (50% of the time) across the U.S. and internationally. 
• Collect feedback to continuously improve training effectiveness and delivery methods.

Qualifications

• PhD in Chemistry, Physics, or Materials Science or MS with 3 years of experience.
• Hands-on experience and knowledge about material characterization techniques, such as XPS, AES, and/or SIMS.
• Strong presentation and communication skills with passion for teaching
• Ability to translate complex technical concepts into clear, user-friendly content.
• Willingness to travel extensively.
• Self-starter with strong organizational skills.
• Comfortable working independently and as part of a cross-functional team.

What we offer

At PHI, our success is powered by people and technology. Employee appreciation and recognition, total employee wellness and shared celebration of company success are just a few of our top priorities. Employees enjoy paid holidays and vacation, as well as an unlimited PTO benefit to help balance work, life, and everything in between. Some of our most-loved benefits include department hosted lunches, employee-led wellness activities, on-site gym, employer contribution to H.S.A. and safe-harbor 401k contributions. Medical, dental and employer paid life insurance benefits are available. Student tuition reimbursement, ongoing education and training opportunities, and employer matched charitable contributions are also available to employees.

Physical Electronics is an equal opportunity employer.

Physical Electronics USA is an Affirmative Action employer committed to providing equal employment opportunity to all applicants and employees according to all applicable equal opportunity and affirmative action laws, directives and regulations of federal, state and local governing bodies and agencies. In keeping with this commitment, Physical Electronics USA will recruit and hire the most qualified individuals without regard to race, color, creed, religion, sex, national origin, marital status, status regarding public assistance, membership or activity in a local commission, disability, age, sexual orientation or status as a Vietnam era, special disabled, or other covered veteran.

*Cover letter and resume required