Systems Analyst -Smithfield, RI

We are seeking a highly analytical Systems Analyst to bridge the gap between our business stakeholders and technical engineering teams. In this role, you will act as a key connector between business objectives, product vision, and engineering execution . You will leverage developer‑assist and analytics tools to deeply understand application systems, data flows, and technical constraints, while shaping product priorities and translating functional needs into actionable, high‑quality backlogs.

As a Business Systems Analyst, your work will directly influence how effectively teams build, scale, and maintain capabilities. You will:

• Enable informed decision‑making by providing deep insight into applications, workflows, and data.
• Create clarity and alignment across product, engineering, and business stakeholders.
• Improve delivery outcomes by ensuring backlogs are well‑structured, prioritized, and technically feasible.
• Help teams move faster with confidence by reducing ambiguity and surfacing dependencies, risks, and opportunities early.

The Skills and Expertise we are Looking for

Technical & Analytical Skills

• Strong experience analyzing enterprise systems, APIs, integrations, and data models.
• Ability to work directly with: Application logs, metrics, and monitoring tools, Databases (SQL‑based and/or NoSQL), REST APIs and service contracts
• Comfortable using developer assist tools to accelerate analysis and insight generation.
• Solid understanding of software architecture principles, SDLC, and distributed systems.

Backlog & Product Skills

• Expertise in backlog creation, prioritization, and refinement.
• Good understanding of Agile methodologies (Scrum, Kanban, or hybrid models).
• Ability to balance short‑term delivery needs with long‑term platform health.

Communication & Leadership

• Exceptional ability to communicate complex technical concepts in clear, actionable terms.
• Demonstrable experience influencing priorities without direct authority.

Behavioral Competencies

• Strong problem‑solving abilities.
• Proactive, curious, and comfortable operating in ambiguous environments.
• Good communication and people-interaction skills.
• Organized and have a continuous improvement mentality.

Experience & Background

• 10 years of experience in systems analysis, business analysis, or technical product roles within enterprise environments.
• Experience working with evolving platforms that require continuous modernization.
Prior exposure to benefits administration, or other regulated domains is a strong plus.