Product Director - Payments

Product Director - PayFac & Platforms

Berkeley Heights, NJ /Alpharetta, GA

Role Summary
We are seeking a Product Director to lead strategy and execution for our PayFac and Platforms offerings, with a focus on payment flows, instruction-based funding, and segment expansion. This role will drive core payment infrastructure, funds orchestration, and monetization models that enable platforms and merchants to scale efficiently within a compliant PayFac framework.

Key Responsibilities

• Define and execute product strategy for PayFac and platform payment capabilities, with emphasis on payment orchestration, settlement flows, and funding models

• Own end-to-end payment flows including authorization, capture, settlement, funding, reconciliation, and exception handling

• Design and scale instruction-based funding capabilities (e.g., merchant-of-record funding, split settlements, programmable payouts, event-driven funding triggers)

• Lead architecture and productization of funds flow models, including FBO structures, balance management, prefunding, and liquidity optimization

• Drive expansion into new merchant segments and platform verticals by tailoring payment capabilities, pricing models, and risk constructs

• Develop flexible commercial constructs (wholesale, rev share, managed PayFac) aligned to segment needs and partner maturity

• Partner with risk, compliance, and finance teams to ensure scalable governance of funding flows, exposure limits, and loss controls

• Collaborate with engineering to build resilient, API-driven services for payment orchestration and funding instruction management

• Support large platform deals with clear articulation of payment flows, economics, and operating model differentiation

• Benchmark and evolve capabilities against leading PayFac/platform providers with focus on payment performance, funding flexibility, and monetization

Required Experience

• 8 years in product management with deep experience in payments, PayFac, or platform ecosystems

• Proven experience owning payment flows (auth settlement funding) and designing scalable funds flow architectures

• Strong understanding of instruction-based funding models, including split payments, staged funding, and programmable disbursements

• Experience expanding payment products into new segments (SMB, enterprise, vertical SaaS, marketplaces) with differentiated value propositions

• Familiarity with PayFac operating models, sponsor bank relationships, and associated compliance frameworks

• Experience building API-first, modular payment services

• Experience designing multi-party payment flows (platforms, sub-merchants, third-party payouts)

• Background in pricing strategy and unit economics for payment platforms

Leadership Profile

• Strong executive presence with ability to communicate complex payment and funding constructs simply

• Structured, outcomes-driven leader with strong ownership of P&L and platform performance

• Collaborative operator across product, engineering, risk, finance, and commercial teams