What are the responsibilities and job description for the AI UX Strategist position at Photon?
Role 1 — AI Product Strategist / Experience Strategist
Role Summary
We are seeking an AI-native Product Strategist who can shape future-state digital experiences at the intersection of product strategy, customer behavior, AI systems, and storytelling. This role is responsible for transforming ambiguous business problems into intelligent, agentic, and highly personalized product concepts that redefine customer interaction models.
This is not a traditional UX strategy role. We are looking for someone who thinks in systems, behaviors, prompts, orchestration, and adaptive experiences — someone who can envision how AI fundamentally changes navigation, discovery, personalization, and decision-making.
The ideal candidate combines:
- Product strategy
- AI fluency
- Narrative storytelling
- Experience architecture
- Vision prototyping
- Executive communication
Key Responsibilities
Strategic Product Visioning
- Translate high-level business problems into AI-native product opportunities
- Develop future-state experience concepts and product narratives
- Reimagine customer journeys using AI, automation, and agentic systems
- Identify opportunities to reduce friction, navigation complexity, and cognitive load
AI-Native Experience Strategy
- Define prompt-driven and behavior-based interaction models
- Shape hyper-personalized user experiences powered by contextual intelligence
- Explore composable systems and conversational UX paradigms
- Leverage AI tools to accelerate ideation, synthesis, and concept generation
Research & Competitive Benchmarking
- Analyze market trends, behavioral patterns, and emerging AI product experiences
- Benchmark best-in-class experiences across industries
- Identify patterns from companies such as Airbnb, Marriott, fintech leaders, and AI-first platforms
Storytelling & Executive Communication
- Create compelling strategic narratives and pitch materials
- Present “current state vs future state” transformations
- Build executive-ready presentations explaining:
- Problem framing
- Strategic rationale
- Experience principles
- Transformation roadmap
Cross-Functional Leadership
- Partner with designers, product managers, engineers, and AI specialists
- Act as the conductor/orchestrator across multidisciplinary teams
- Help define pod-based ways of working for AI-enabled product development
Qualifications
Required
- 7 years in product strategy, UX strategy, service design, innovation, or related disciplines
- Strong understanding of AI-native product experiences
- Experience with generative AI tools and prompt-based workflows
- Exceptional storytelling and presentation skills
- Systems-thinking mindset
- Strong conceptual thinking and synthesis capabilities
Preferred
- Experience in financial services, fintech, travel, loyalty, or consumer platforms
- Familiarity with conversational interfaces and agentic UX
- Experience leading innovation or future vision initiatives
- Background in design strategy or service design
What Success Looks Like
- Creates compelling AI-native product visions
- Helps leadership see transformational opportunities
- Accelerates innovation through AI-enabled workflows
- Bridges strategy, customer behavior, and experience design
- Shapes the future operating model for AI-era product teams