AAR Seasonal Presenter

Department: Living Collections

Supervisor: Collection Manager of Ambassador Animal Resources

Supervises: None

FLSA Status: Full Time, Seasonal, Non-exempt

Application Submission Deadline: 01/13/2026

General Statement:

The Seasonal Presenter supports designated guest experiences by narrating animal shows and/or conducting animal programs. This position actively collaborates in the development and presentation of guest experiences that support the Phoenix Zoo’s mission. This position is also responsible for assisting keeper staff with providing for the safety, health and well- being of all assigned animals by performing documented husbandry practices.

Essential Duties:

• Conduct quality interpretive programs and stage shows that communicate the zoo’s key message and engage our guests.
• Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive, and professional) working attitude and appearance.
• Monitor the public to ensure the safety of guests and animals.
• Work collaboratively with other staff and departments to support designated public experiences and other communication activities that include participating as necessary with Special Events, Group Services, Marketing and PR events.
• Assist Ambassador Animal Resources keeper staff with routine husbandry by feeding prescribed diets, monitoring and reporting diet consumption consistent with documented Standard Operating Procedures; observe and report any health or behavioral abnormalities of specimens.
• Assist Ambassador Animal Resources keeper staff with assigned and approved behavioral enrichment activities and animal training procedures of assigned specimens in a timely manner and consistent with documented Standard Operation Procedures.
• Remain current on all Animal Handling Training Certification, interpretation, and age-appropriate presentation methods.
• Respond to animal emergency circumstances according to approved protocols.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments.)

• Bachelor’s degree in Life Science or equivalent experience preferred.
• High school diploma required.
• Demonstrate proficiency in public speaking or similar experience.
• Minimum 1 year paid experience or volunteer work relevant to animal interpretation and animal husbandry preferred.
• Ability to lift up to 50 pounds.
• Able to bend, stoop, crawl and walk on uneven surfaces.
• Ability to work in extreme weather conditions.
• Possession of a valid driver’s license.
• Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.