What are the responsibilities and job description for the Lead Veterinary Technician - Path to Office Manager position at Phoenix Veterinary Center?
You're the one who's already three steps ahead of the doctor, who can put a nervous new hire and a worried client at ease in the same five minutes, and who's always thinking about how the whole hospital could run even better. You love patient care, and you're ready to support it from a bigger angle: leading people and building systems that make this a great place to work, because a happy, well-supported team delivers the best care.
Phoenix Veterinary Center is a privately owned, AAHA-accredited hospital, and we're a busy, growing single-doctor practice where your work makes a real difference every day. We're hiring a Lead Veterinary Technician to guide our technical team on the floor. It's also a stepping stone: the role is designed to lead into our Office Manager position. As you and the practice grow together, you'll take on more of the operational side of the hospital, including scheduling, inventory, team coordination, and the systems that keep a thriving clinic humming. We'll develop you for it, and when the time is right, the role is yours to step into.
What you'll do as Lead Tech:
- Lead, train, and support our technical and assistant team so everyone can do their best work
- Set the standard for patient care in anesthesia, surgery, dentistry, diagnostics, and treatment
- Be the go-to between doctors and the floor, keeping the day moving smoothly (and keeping your sense of humor when a Great Dane decides nail trims are optional)
- Own the tech workflows and protocols, and look for ways to make them even better
- Keep inventory, equipment, and controlled substance logs organized and compliant
- Welcome and onboard new team members so they feel at home from day one
Where this is headed:
- Growing responsibility for hospital operations, staffing, and client experience
- Partnering with practice leadership on HR, compliance, and day-to-day management
- Hands-on mentorship from our Practice Manager to build real management skills
You might be our person if you:
- Are a well-rounded, skilled veterinary technician with 5 years of experience in general practice
- Have led a team, formally or not, and people loved working with you
- Stay calm and clear when the day gets busy
- Hold everyone to the same standard, applying clinic policies consistently and fairly across the whole team
- Get excited about building systems that make everyone's day easier and help our team give patients their very best
- See your vet med career as a ladder, and you're ready for the next rung
What we offer:
- $26–$28/hour for the Lead Tech role, depending on experience and credentials, with a pay increase when you move into the Office Manager position
- Weekday schedule. No nights, no weekends. (Yes, really)
- Group health, dental, and vision insurance
- 401(k) plan
- PTO, sick pay, and holiday pay
- Employee Assistance Program (EAP)
- Employee discount
- Uniform allowance
- A leadership team that invests in you, and a real path upward
Ready? Apply with your resume and a few sentences about a time you made a team or process better. We read every one.
Pay: $26.00 - $28.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- License reimbursement
- Life insurance
- Paid parental leave
- Paid time off
- Parental leave
- Retirement plan
- Uniform allowance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- veterinary technician: 5 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Phoenix, AZ 85042 (Required)
Work Location: In person
Salary : $26 - $28