What are the responsibilities and job description for the Field Supervisor position at Phoenix Systems?
Job Type
Full-time
Description
The Field Supervisor is responsible for overseeing, mentoring, and increasing the efficiency of the installation team.
Starting salary range is $65,000 to $80,000/year depending on experience.
Anticipated start date of this position is February 2, 2026.
Requirements
Essential Duties and Responsibilities:
$65,000 to $80,000 per year
Full-time
Description
The Field Supervisor is responsible for overseeing, mentoring, and increasing the efficiency of the installation team.
Starting salary range is $65,000 to $80,000/year depending on experience.
Anticipated start date of this position is February 2, 2026.
Requirements
Essential Duties and Responsibilities:
- Responsible to improve efficiencies for the installation team, working in cooperation with the other field supervisors
- Mentor and monitor progress and growth development of the field technicians
- Subject matter expert (SME) with residential and commercial audio/video products including but not limited to automation systems, lighting control systems, security systems, networks, access control systems, and other low voltage products
- Perform random spot check of installations, travel to field technician job site to observe and verify the technician is capable of performing work assigned to company standards
- Act as the first level of support to troubleshoot and resolve escalated issues
- Develop and help enforce a training program, working in collaboration with the leadership team to identify training topics and subsequent implementation of training for field technicians
- Responsible for hands on assistance in the field as required by working with the technicians on a multitude of projects and scope of work that requires such assistance
- Work closely with scheduling teams to help resolve conflicts and to ensure that the correct resources are allotted to any given project
- Enforce compliance of company policies regarding vehicle maintenance, accident reporting, etc.
- Handle after hours emergency service calls (as assigned on a rotation basis)
- Perform other duties as assigned.
- Must have a minimum of 5 years field experience, preferably in residential or commercial audio/video installation
- Strong personal management skills, dedication and organization required
- Ability to focus on relevant issues and present information effectively either verbally or in writing
- Ability to multi-task, complete assignments, and present work in a professional manner
- Must be able to clear a background check and drug screening
- Clear MVR required
- Technical or Vocational related schooling is preferred
- While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, reach with hands and arms, stoop, kneel, talk, and hear.
- Frequent use of step ladders and extension ladders
- Frequent amount of lifting up to 50 pounds
- Occasional lifting of up to 100 pounds
- Active construction sites
- Exposure to marked changes in temperature and humidity, and exposure to dust.
- Moderate noise
- Frequent local and occasional out of state travel required
- Paid Time Off Program - Start accruing PTO your first week!
- Eight Paid Company Designated Holidays
- 401(k) w/company match
- Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
- Short Term Disability Options
- Long Term Disability Options
- Employee Assistance Program
- Life Insurance Options
- Employee Discount
- Free Alarm Monitoring
- Take home vehicle
- Gas/Vehicle Maintenance paid by company
- Monday - Friday daytime work schedule
- Positive work culture with opportunities for advancement and growth
$65,000 to $80,000 per year
Salary : $65,000 - $80,000