What are the responsibilities and job description for the Account Executive, Suite Sales position at Phoenix Suns?
Account Executive, Suite Sales
Headquarters - Lincoln Union
Phoenix, AZ
Headquarters - Lincoln Union
Phoenix, AZ
Job Summary:
The Account Executive, Suite Sales will focus on identifying, cultivating, and driving new premium revenue across the Phoenix Suns, Phoenix Mercury, and PHX Arena events, with a heavy emphasis on suite sales and other premium experiences. Reporting to the Sr. Director, Suite Sales & Service, this role is responsible for generating revenue through the sale of luxury suites and premium seating options as well as traditional season ticket membership, group experiences, and corporate rental packages.
As part of the Suite Sales & Service team, this individual will focus on selling premium experiences to corporate clients and high-net-worth individuals, creating customized suite packages, and cross-selling a full menu of hospitality products. The goal is to drive new premium revenue and deliver exceptional service to prospective and clients. Additionally, the Account Executive, Suite Sales, will manage and grow a business of corporate renters and group clients while collaborating with internal teams to enhance the overall client experience and support sales engagement initiatives.
Responsibilities:
- Proactively generate revenue through premium seating options, season ticket memberships, group experiences and corporate rental packages across all Player 15 Group properties through outbound sales efforts including phone calls, emails, virtual meetings, and in-person presentations.
- Consistently exceed weekly, monthly, and annual sales goals and sales activity minimum standards.
- Create tailored membership packages and experiences that align with client needs and drive long-term value and retention.
- Identify and prospect new business opportunities through lead generation, referrals, networking events, and market research.
- Build and maintain a robust pipeline of prospects while tracking all activity using internal system (e.g., CRM, etc.)
- Provide best-in-class service by managing onboarding, engagement, and renewal communications for season ticket members.
- Partner cross-functionally with marketing, game presentation, and fan experience teams to enhance the membership value proposition.
- Attend games and events to host clients, build relationships, and identify upsell and referral opportunities.
- Support department-wide initiatives that contribute to continuous improvement and innovation in membership strategy.
- Perform other duties as assigned by leadership.
Minimum Criteria:
- 1-3 years of sales experience (ticket sales, B2B, fundraising, or hospitality sales preferred).
- Bachelor’s degree or equivalent work experience.
- Ability to work non-traditional hours, including nights, weekends, and holidays.
Preferred Criteria:
- Coachable, collaborative, and driven with a strong work ethic and commitment to individual and team success.
- Strong interpersonal and communication skills with a passion for relationship building.
- Comfortable with cold calling, in-person meetings, and event hosting.
- Highly organized with the ability to manage multiple projects and deadlines.
- Proficient in Ticketmaster Archtics, Microsoft Office and CRM platforms.
- Strong desire to grow a career in sports ticket sales and service.
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by the Account Executive, Suite Sales to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
- Ability to transit throughout the arena for long periods of time.
- Occasional travel from time to time for professional development
- This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
- S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
- Position is predominately computer-based, requiring the use of a computer monitor.
- Must be able to carry on a conversation both on the phone and in-person.
- Ability to Read, Write & Speak in English
- Wide range of full-time benefit options including
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and holiday leave programs
- In-arena work requirements with the potential of hybrid schedules based on each role and department.
- Perks:
- Discounts at Fanatics Team Shop
- Tickets available for Phoenix Suns and Phoenix Mercury games
- Visit our Culture page to learn more about our culture and work environment
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
