Demo

Assistant Family Experience Director

Phoenix Senior Living
Ladys Island, SC Full Time
POSTED ON 12/16/2025 CLOSED ON 2/12/2026

What are the responsibilities and job description for the Assistant Family Experience Director position at Phoenix Senior Living?

Apply

Job Type

Full-time

Description
The Retreat at Lady's Island
is seeking an Assistant Family Experience Director to join their team

The Assistant Family Experience Director reports directly to the Wellness Director.

Shift Details

Mon-Fri ; Every other weekend required

PURPOSE
Scheduling
The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.

*PRINCIPLE DUTIES AND RESPONSIBILITIES
Scheduling*
Resident Care

  • Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
  • Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices
  • Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy
  • Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
  • Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation

Understands the recognition of resident changes in condition, takes appropriate action

*SKILLS AND ABILITIES
Scheduling*

  • Demonstrated ability to schedule, orientate and train staff
  • Understanding of infection control procedures
  • Demonstrate the ability to Plan and Organize
  • Demonstrate the ability to Multi task and Manage Stress
  • Proficient in using MS Office
  • Understands and assist with development and implementation of Personalized Service Plans
  • Understands advanced directives and end-of-life care
  • Understands and embraces the assisted living philosophy
  • Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
  • Is proficient in time management skills and adherence to deadlines
  • Has exceptional grammar and documentation skills
  • Understands basic concepts of risk management

Requirements
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

  • Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
  • 1 – 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations
  • Must have demonstrated Leadership capabilities
  • Extensive knowledge and experience in Assisted Living industry and Dementia care

*SKILLS AND ABILITIES
Scheduling*

  • Demonstrated ability to schedule, orientate and train staff
  • Understanding of infection control procedures
  • Demonstrate the ability to Plan and Organize
  • Demonstrate the ability to Multi task and Manage Stress
  • Proficient in using MS Office
  • Understands and assist with development and implementation of Personalized Service Plans
  • Understands advanced directives and end-of-life care
  • Understands and embraces the assisted living philosophy
  • Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
  • Is proficient in time management skills and adherence to deadlines
  • Has exceptional grammar and documentation skills
  • Understands basic concepts of risk management

*PHYSICAL REQUIREMENTS
In an 8 hour workday, associate may stand / walk:*
Hours at one time: 0 - 2

Total hours/ day: 4 – 6

*In An 8 Hour Workday, Associate May Sit:*
Hours at one time: 0 - 1

Total hours/ day: 2 – 4

*In An 8 Hour Workday, Associate May Drive:*
30-60 minutes, 1 - 2 times a week

Associate will support / assist: (Maximum lbs)
Frequency: 100 lbs

Occasionally: 200 lbs

Associate will lift / carry (Maximum lbs)
Frequency: 40 lbs

Occasionally: 70 lbs

Height of lift: 3 – 4 feet

Distance of carry: 30 yards

*Associate Will Use Hands For Repetitive:*
Simple grasping, pushing, and pulling, fine manipulation

*Associate Should Be Able To:*
Bend: Frequently

Squat: Frequently

Kneel: Frequently

Climb:Frequently

Reach:Occasionally, 3 feet

Salary.com Estimation for Assistant Family Experience Director in Ladys Island, SC
$136,291 to $195,965
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Assistant Family Experience Director?

Sign up to receive alerts about other jobs on the Assistant Family Experience Director career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$75,932 - $95,550
Income Estimation: 
$118,210 - $164,155
Income Estimation: 
$99,578 - $142,288
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Phoenix Senior Living

  • Phoenix Senior Living Hammond, LA
  • Description: The Phoenix at Hammond is seeking a Maintenance Tech /Facilities Assistant to join their team! Shift Details FT PURPOSE The Facilities Assista... more
  • 12 Days Ago

  • Phoenix Senior Living Hopkinsville, KY
  • Apply Description The Neighborhood at Hopkinsville is hiring Resident Care Associates to join their team! Shift Details Mon-Fri; Every other weekend requir... more
  • 12 Days Ago

  • Phoenix Senior Living Myrtle, SC
  • Apply Description Myrtle Beach Manor is seeking a Wellness Nurses to join their team! The LPN (Nurse MedTech) reports directly to the Wellness Director. Sh... more
  • 12 Days Ago

  • Phoenix Senior Living Lexington, SC
  • Apply Description Lexington Country Place is seeking Med Techs to join their team! Shift Details Med Tech / Certified Medication Aide 7am-7pm; every other ... more
  • 12 Days Ago


Not the job you're looking for? Here are some other Assistant Family Experience Director jobs in the Ladys Island, SC area that may be a better fit.

  • Inside Higher Ed Savannah, GA
  • Job Title: Assistant Director of Family Programs Location: Summerville Campus Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 294986 About Us ... more
  • 7 Days Ago

  • Family Health Care Center Statesboro, GA
  • We are seeking a Primary Care Medical Assistant to perform administrative and certain clinical duties under the direction of a physician. Administrative du... more
  • 28 Days Ago

AI Assistant is available now!

Feel free to start your new journey!