Demo

Medical Office Administrator

Phoenix Rising Prosthetic Orthotic Service
Palatine, IL Full Time
POSTED ON 12/13/2025
AVAILABLE BEFORE 2/12/2026
We are looking for a reliable, detail oriented and organized Full Time Medical Office Administrator to join our team. We are open by appointment between 10-7 M-Th and 10-6 Fridays. Responsibilities include but are not limited to:Answer the phone promptly and professionally. Record and relay messages.Enter patient demographics, insurance information, and prescription information as soon as possible with first communication with the patient.Schedule patients once the prescription has been faxed, phoned in, or at the practitioner’s request.Obtain and follow up on prescriptions and insurance authorizations.Verify patient insurance benefits and notify the patient of copay obligations, preferably at the 1st visit before the patient leaves. Make sure all signed financial statements are scanned into the chart.Collect co-pays and scan receipts to chart. Post co -pays to patient account.Ensure all documentation is received in a timely manner and is compliant with HIPPA and insurance requirements. When in doubt, alert the practitioner and create a joint plan of action.Keep the Work in Progress (WIP) up to date and schedule patients accordingly.Review chart before delivery to make sure all insurance authorization and benefits are current and all outside paperwork is within insurance time limits.Make sure all appropriate documents are uploaded to each chart.Minor running of errands, light cleaning and organization. Qualifications:College degree preferred but not required. HS degree required.Detailed oriented problem solverReliable with a good work ethicAble to communicate professionally with doctors’ offices and medical facilities to obtain and clarify information by phone, email, and fax. Prior experience in a medical office, orthotic and prosthetic facility, or physical therapy clinic preferred.Intermediate experience using Microsoft Windows and Office is required. MUST understand windows filing system and have intermediate computer skills.Experience with Nymbl electronic medical records system is preferred but not required.Good interpersonal and communication skillsMust be comfortable and effective working independently; after training, this role requires being the sole person in the office for extended periodsWillingness to learn new skills. Benefits:Growth opportunitiesSome on-the-job training Why You Should Join Our Team:We are a small, but growing business with a big heart. We are passionate about helping our patients achieve their mobility goals. We offer some flexibility in work environment with growth opportunities.Company DescriptionProsthetic Orthotic Clinic

Salary : $18 - $23

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