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Medical Front Office Lead: Patient Account Specialist and Procedure Scheduler

Phoenix Medical Practice
Phoenix, AZ Full Time
POSTED ON 8/13/2026
AVAILABLE BEFORE 12/11/2026

Job Summary: The Medical Front Office Lead is responsible for providing support to all Front Office aspects of the practice including execution of the following responsibilities: Determination of and calculating patient out-of-pocket financial responsibilities, collecting copays, co-insurance, deductibles or payments on patient balances, Accurately scheduling and managing the procedure schedule, greeting patients upon entry to the office, Check In/Out, registering patients through the patient portal, verifying and updating so that patient information is accurate and current within the patient charts including demographics and insurance verification, collecting and sending medical records release requests, answering clinic phones and following up to voicemails. Providing oversight and guidance in collaboration with the office manager to the team performing the aforementioned and on all incoming and outgoing referrals, authorizations, , and completing end of day practice closing.

It is also the responsibility of the Medical Front Office Lead to ensure all policies and procedures are being followed. This position requires the ability to multi-task and excellent communication skills. Bilingual Spanish required. Three years in pain management required.

See attachment for full description.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off

Medical Specialty:

  • Pain Medicine

Experience:

  • Medical Front Office: 2 years (Required)
  • Supervisor: 2 years (Required)

Language:

  • Spanish (Required)

Shift availability:

  • Day Shift (Required)

Ability to Relocate:

  • Phoenix, AZ 85034: Relocate before starting work (Required)

Work Location: In person

Salary : $26 - $28

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