Employment Specialist/Job Coach (Temporary)

EMPSPEJOBCHCH05042026-3

JOB TITLE: Employment Specialist/Job Coach (Temporary)

Bargaining Unit Status:  Non-Bargaining Unit

FULL-TIME   (hours per week: 40)     WORK SCHEDULE: Monday-Friday, 7:00 AM - 4:00 PM
This is a 10-week temporary assignment; the position may end earlier based on program needs or organizational discretion.

EDUCATIONAL QUALIFICATIONS:
High School diploma or equivalent.

EXPERIENCE QUALIFICATIONS:

• Minimum of one year’s experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training
• Proficiency with the Microsoft Office suite and general computer operation is required
• Experience in marketing and public relations. 
• Strong working knowledge of disability management and awareness

OTHER QUALIFICATIONS

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance
• Must be able to satisfactorily complete a background check, per company requirements
• Ability to communicate with tact and maintain confidentiality
• Adequate ability in communicating in spoken conversation – adequate volume of speech
• Adequate ability in writing/reading/mathematics
• Ability to effectively build and maintain positive working relationships with management and peers
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills
• Superior listening, verbal, and written communication skills
• Proficiency in general reporting and basic case file management

IMMEDIATE SUPERVISOR:
Team lead and/or Director of Vocational Services

POSITIONS SUPERVISED:
None

JOB RESPONSIBILITIES SUMMARY:
The Temporary JET Site Job Coach will work directly with other Phoenix staff and high school students with disabilities participating in the Job Exploration Training (JET) program. This 10-week position provides hands-on guidance, support, and instruction at assigned community-based work sites for participants. The Job Coach will assist students in learning job tasks, encourage positive work habits, and ensure a safe and successful training experience.

ESSENTIAL FUNCTIONS:

• Complete training as assigned
• Provide information as requested for various statistical requirements
• Maintain reporting and records as outlined by policy, referral source, and accreditation requirements
• Have working knowledge of current contract requirements, AbilityOne regulations, CARF standards, social security guidelines, Phoenix mission/policies, departmental goals and objectives, and other sponsoring agency guidelines

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

Employment Specialist/Job Coach (JET) Job Exploration Training -Temporary Position

• Supervise students at assigned JET community job sites
• Provide guidance and support as students learn job duties and workplace expectations
• Offer encouragement and instruction to promote independence and task completion
• Monitor attendance, engagement, and performance at the work site
• Serve as a liaison between Phoenix, the community sites, and the student to maintain positive relationships
• Address minor work site issues or concerns and report them to program leadership
• Maintain appropriate documentation of student progress, attendance, and site observations
• Follow established safety procedures and reinforce them with students
• Participate in team meetings, training, or briefings as required

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Adequate ability for conversation, telephone use, and emergency information systems
• Ability to be independently mobile on all surfaces and in all situations
• Ability to move safely in the work area
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day

BEHAVIORAL CAPACITIES:

• Must be able to change routine positively
• Must be able to follow through on assignments independently
• Must have good organizational skills
• Must have a long attention span to listen to people, perceive real problems, and bring issues to a successful conclusion
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time
• Must possess effective oral and written communication and interpersonal skills
• Must be able to maintain confidentiality
• Must have stable work behaviors daily
• Must have adequate individual coping skills
• Must be able to maintain good work attendance
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies
• Must be able to exercise good judgment to maintain a safe work environment

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned

RATE OF PAY: $18.00 per hour 

"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in any other protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."