Program Administrator

SUMMARY:

The Program Administrator reports to the Program Director and helps assist with the daily operations and administrative oversight of the site to ensure goals and objectives are achieved.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned as needed.

• Detail oriented management of all record keeping and tracking of petty cash. Ensures receipts are provided in a timely manner.

• Coordinates with other support departments such as human resources, finance, and facilities on behalf of the Program Director to ensure program needs are met.

• Evaluates and monitors the facility and reports findings to the program director and facilities manager.

• Ensure program is complaint with all governing entities (OASAS, DOL, etc.).

• Completes monthly STARS/HRA reports and any other reporting needs as warranted by the Program Director.

• Completes and ensures the CDS system is accurate and reflects the current population.

• Organizes campus events for patients and/or staff.

• Conduct monthly inventory to ensure an adequate supply of janitorial, toiletries and building supplies are available. Places orders as needed.

• Help assist the admin with Personal Needs Allowance for the clients and ensures that accurate records are kept and that clients sign off on receiving the PNA.

• Attend regular program leadership at request of Program Director for note taking, follow ups, etc.

• Requires excellent communication, detail-oriented, self-efficacy, and problem solving skills for day to day assistance of the Program Director in managing the usual administrative and operations needs of the site.

COMPETENCIES (KSAs)

• Leadership

• Initiative

• Ethical Practices

• Judgment

• Relationship Management

• Emotional Intelligence

• Professional Boundaries

• Global and Cultural Awareness

• Critical Evaluation

• Problem Solving

• Decision Making

• Communication

• Teamwork

• Crisis Management

• Technical Capacity

REQUIRED EDUCATION

• High School diploma

• Bachelor’s degree, preferred

LICENSES/CERTIFICATIONS

• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing, preferred

REQUIRED EXPERIENCE

• Minimum five years of experience working in substance use disorder treatment

• Minimum two years of experience in a supervisory role

• Understanding of OASAS regulations

• Excellent managerial and supervisory skills.

• Extensive knowledge of operations and production management.

• Ability to interpret financial data as needed to set budget goals.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite or similar software.

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.

• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.