What are the responsibilities and job description for the Housekeeper position at Phoenix House Florida?
Title
POSITION DESCRIPTION
HOUSEKEEPER
Class
INCUMBENT:
Non-Exempt
Supervises
None
Program
Orient Rd
Shift
Full-time
Supervisor
House Manager
Revised
January 2026
ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs any combination of cleaning duties to maintain residential facilities in a clean and orderly manner.
To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma or equivalent. Experience working in a hospital or residential treatment facility preferred.
A combination of directly related experience may be considered in lieu of a High School Diploma or GED.
LICENSES/CERTIFICATIONS/CEUs
Must maintain required continuing education specifically related to any certification held, Phoenix House requirements, and regulatory and licensing agency requirements.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
REGULARLY REQUIRED: to stand, walk, stoop, kneel, crouch, use hands to finger, handle or feel objects, tools or controls; reach hands and arms, lift or move up to 10 pounds, and talk or hear.
OCCASIONALLY REQUIRED: to sit, and lift or move up to 25 pounds
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
The work environment is that of a substance abuse treatment facility which may include:
Weekend and/or holiday shifts may be required.
Phoenix House Florida is an Equal Opportunity Employer, and all qualified applicants and?team members will be considered for?employment and advancement without regard to?race, color, religion,?sex, sexual orientation, gender identity or expression, pregnancy,?national origin, age, marital status, disability, genetic information,?military or veteran status or any other characteristic protected by?federal,?state,?or local law.?
POSITION DESCRIPTION
HOUSEKEEPER
Class
INCUMBENT:
Non-Exempt
Supervises
None
Program
Orient Rd
Shift
Full-time
Supervisor
House Manager
Revised
January 2026
ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs any combination of cleaning duties to maintain residential facilities in a clean and orderly manner.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors and other work areas so that health standards are met.
- Clean rugs, carpets and upholstered furniture using vacuum cleaners and/or shampooers.
- Empty wastebaskets, transport trash and waste to disposal areas.
- Sweep, scrub, way and/or polish floors, using brooms, mops and/or powered scrubbing machines.
- Dust and polish furniture, equipment and window blinds.
- Disinfect bathrooms, showers, and kitchen areas using appropriate cleaners.
- Replenish supplies such as linens and bathroom items as needed.
- Keep storage areas and carts well-stocked, clean and tidy.
- Remove debris from sidewalks and other common areas.
- Ensure that all rooms are cared for and inspected according to standards.
- Protecting cleaning equipment and making sure there are no inadequacies or faulty equipment; report any repair needs to supervisor in a timely manner.
- Observe precautions required to protect staff and patients, and report damage, theft, and found articles to supervisors.
- Ensure adherence to all Phoenix House rules, regulations, policies and procedures.
- Adhere to quality assurance program goals and objectives.
- Participate in staff meetings and training exercises as directed.
- Monitors the safety of the environment and communicates concerns appropriately with supervisors.
To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Proven experience as a cleaner, housekeeper, or janitor.
- Ability to work with a diverse patient population, including a criminal justice population.
- Ability to work with little supervision and maintain a high level of performance.
- Customer-oriented and friendly.
- Possess excellent verbal communication, interpersonal relationships, and time-management skills.
- Must be computer literate with working knowledge of Microsoft Office with internet capabilities.
- Ability to maintain a good working relationship with all coworkers and the general public and to use good judgment in recognizing the scope of authority.
- Ability to establish appropriate boundaries and un-possessive, professional relationships with all patients in treatment.
- Ability to remain calm in stressful situations.
- Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and consider larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team.
- Ability to operate general office/cleaning equipment in the completion of job responsibilities.
High School Diploma or equivalent. Experience working in a hospital or residential treatment facility preferred.
A combination of directly related experience may be considered in lieu of a High School Diploma or GED.
LICENSES/CERTIFICATIONS/CEUs
Must maintain required continuing education specifically related to any certification held, Phoenix House requirements, and regulatory and licensing agency requirements.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
REGULARLY REQUIRED: to stand, walk, stoop, kneel, crouch, use hands to finger, handle or feel objects, tools or controls; reach hands and arms, lift or move up to 10 pounds, and talk or hear.
OCCASIONALLY REQUIRED: to sit, and lift or move up to 25 pounds
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
The work environment is that of a substance abuse treatment facility which may include:
- Exposure to patients infected with Hepatitis B, HIV, TB, or other Infectious Diseases
- Air-conditioned indoor settings, as well as outside temperatures
Weekend and/or holiday shifts may be required.
Phoenix House Florida is an Equal Opportunity Employer, and all qualified applicants and?team members will be considered for?employment and advancement without regard to?race, color, religion,?sex, sexual orientation, gender identity or expression, pregnancy,?national origin, age, marital status, disability, genetic information,?military or veteran status or any other characteristic protected by?federal,?state,?or local law.?