What are the responsibilities and job description for the Business Development Specialist position at Phoenix Health Services?
Position Summary
About Us:
We are a leading addiction and mental health treatment facility located in Baltimore MD, dedicated to providing a holistic, compassionate and evidence-based care. Our programs are designed to support individuals navigating substance use disorders, co-occurring disorders, and primary mental health needs. We are seeking a dynamic and relationship-driven Business Development Specialist to join our team and help expand our impact across Maryland.
Position Summary:
The Business Development Specialist will be responsible for building, maintaining, and managing strong professional relationships with referral sources, clinicians, healthcare providers, and community partners. This role will focus on increasing awareness of our programs, driving referrals, and enhancing our visibility through strategic outreach efforts and events.
Key Responsibilities
- Prospect, establish, and maintain professional relationships with referral sources across Maryland
- Develop and execute outreach strategies to increase awareness of our programs and services
- Plan, organize, and host professional engagement events, including:
- Networking lunches and dinners
- Open houses and facility tours
- Continuing education (CE) events for clinicians and community partners
- Serve as a knowledgeable representative of the organization’s clinical programming, admissions process, and care philosophy
- Collaborate with internal leadership, admissions, and clinical teams to ensure alignment between outreach efforts and program goals
- Track outreach activities and referral source engagement in related systems
- Meet and exceed monthly and quarterly key performance indicators (KPIs) for outreach and relationship development
- Represent the organization with professionalism, authenticity, and empathy at all times
Qualifications
- 1–3 years of experience in business development, marketing, outreach, or related field (Addiction/mental health treatment strongly preferred)
- Bachelors degree in Business Management, Mass Communication or Marketing
- Excellent communication, interpersonal, and relationship-building skills.
- Strong organizational skills with the ability to plan and manage multiple projects simultaneously
- Comfort with public speaking, networking, and representing the organization at events.
- Familiarity with addiction, mental health, and healthcare landscapes in Baltimore is a plus
- Experience with digital design, branding, and/or social media is a plus
- Valid driver’s license and reliable transportation required
Benefits
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- 401(K)
- Paid time off and holiday
- Collaborative, mission-driven team culture
Job Type: Full-time
Pay: $54,052.22 - $65,095.14 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $54,052 - $65,095