PRSS

Summary:

The Supportive Counselor provides behavioral health supportive counseling services to individuals with mental health and/or substance use needs. This position focuses on stabilization, coping, and skill-building, assisting clients in managing daily stressors, maintaining recovery, and accessing community support. The Supportive Counselor works under the supervision of a licensed clinician and delivers services consistent with the client’s individualized treatment plan.

Essential Duties & Responsibilities

• Provide individual and/or group supportive counseling focused on coping skills, psychosocial support, relapse prevention, and daily living stabilization.
• Assist clients in identifying strengths and resources to improve independence and functioning.
• Support clients in navigating systems such as housing, employment, education, healthcare, and community resources.
• Facilitate development of problem-solving, communication, and self-advocacy skills.
• Provide motivational support to encourage engagement in treatment, compliance with probation/court requirements, or recovery programs.
• Document services in compliance with WV Medicaid and agency standards, ensuring progress notes reflect goals, interventions, and client response.
• Collaborate with clinical staff, case managers, peer recovery specialists, and community partners to ensure coordinated care.
• Participate in treatment team meetings and staffings as required.
• Adhere to all agency, state, and federal guidelines regarding confidentiality, ethics, and professional practice.

Education & Requirements

• Minimum Education:
  • High School Diploma or GED with documented behavioral health work experience and specialized training, or
  • Preferred: Associate’s or Bachelor’s degree in a human services field (psychology, social work, counseling, sociology, or related).
• Experience:
  • At least 1 year of direct client service in behavioral health, substance use treatment, or social services preferred.
• Training:
  • Must complete required agency and Medicaid trainings, including crisis intervention, trauma-informed care, confidentiality, and documentation standards.
• Supervision:
  • Must work under the supervision of a licensed clinician (LPC, LICSW, LMFT, Psychologist).
• Other Requirements:
  • Valid driver’s license and reliable transportation (if community-based services are required).
  • Ability to pass state background checks and maintain compliance with WV Medicaid staff credential requirements.

Core Competencies

• Strong communication and interpersonal skills.
• Empathy, patience, and ability to maintain professional boundaries.
• Knowledge of community resources and recovery supports.
• Ability to manage documentation requirements accurately and on time.
• Commitment to teamwork and person-centered care.

ATTESTATION OF REVIEW AND UNDERSTANDING

I hereby attest and agree that I have been given the opportunity to review and discuss this job

description prior to accepting this position. Any questions or concerns have been addressed and

explained to my satisfaction. I confirm that I meet the qualifications for this position.

A copy of my job description was provided to me on my first day of employment.

Employee Signature____________________