Clinical Manager

TITLE: Clinical Director

RESPONSIBLE TO: Operations

SUMMARY:

The Clinical Director is responsible for the supervision of a clinical team in our outpatient behavioral health facilities including Nurse Practioner, Therapists, and Field Staff. You will maintain standards of professional counseling practice in accordance with clinic policies and procedures. 

The Clinical Director is responsible for directing care of patients, facilitating workflows, and serving as a resource for staff and for providing team leadership and direction alongside the Regional Director and Operations team. 

Responsibilities

• Provide direct supervision of all staff;
• Provide all forms of clinical supervision of clinical staff including Therapists, Counselors, and Case Managers, and ensure compliance with state and federal regulations, Medicaid standards, CARF standards, and clinic and corporate policies and procedures;
• Make staff assignments and create schedules; update support staff when changes are made;
• Monitor clinician’s compliance with productivity requirements and develop, design, implement and execute a quality improvement program, training all Therapists, Counselors, and Case Managers at orientation and on an as needed and ongoing basis;
• Ensure quality patient care; conduct treatment plan reviews and client service surveys on a regular basis;
• Manage all denial resubmissions;
• Maintain strict compliance with HIPAA guidelines and confidentiality;
• Perform chart audits and communicate results of audits to staff;
• Assess levels of care for patients; conduct treatment plan reviews as required;
• Provide direct clinical services to individuals and families within your professional scope of practice as necessary to deliver timely care to clients in need;
• Meet consistently, one-on-one, with each member of your team to discuss client services provided, employee concerns, provide training and support and identify opportunities for the professional growth of each team member;
• Assist with the recruitment, hiring, and training of qualified clinical staff;
• May also be involved in crisis intervention and work as a liaison within community;
• Serve as an advocate for direct reports and clients, providing support and identifying additional opportunities to assist both parties;
• Work directly with Regional Site Manager and Corporate office to account for operations of clinical staff, identify needs, and ensure top performance;
• Ensure ethical and professional conduct by clinical staff; and,
• Complete assessments and reassessments as needed;
• Perform other duties as assigned

Qualifications

Your Skills and Qualifications as a Clinical Director:

• Master’s Degree in behavioral health field and a minimum of 5 years clinical experience;
• Must be able to perform supervisory responsibilities with supervisory experience in an outpatient facility setting or health or human service agency, one year of which was working directly with behavioral health population
• LPC/LPC-S, LMFT/LMFT-S or LCSW/LCSW-S licensure required;
• Minimum of 2 years operations/management experience;
• Requires excellent interpersonal skills and professional communication style;
• Must pass all federal and state background checks. Education and work history will be confirmed in compliance with company policies

Licenses/Certifications:

• Clinical certification as required by the state in which the clinic operates if applicable.