What are the responsibilities and job description for the Office Administration position at Phoenix Global?
Reports To: General Manager
Location: Portage, IN
Overview of Position: The Scale Clerk position encompasses a wide range of operational responsibilities designed to ensure the smooth functioning of the truck scale. In this role, the Scale Clerk must have the ability to multitask and work closely with customers while maintaining a professional attitude.
Primary Responsibilities:
- Runs and monitors truck scale program.
- Determines maximum allowable weight for each truck.
- Collects fees by handling cash and credit card transactions at the scale.
- Maintains detailed records of incoming/outgoing loads that cross the scales and prepares reports as needed.
- Maintains work area and equipment in a safe and clean condition at all times.
- Runs daily, weekly, and monthly reports for the Sales Team and other sites in the area
- Processes outside vendors’ trucking reports
- Maintains truck scale badges for Burns Harbor
- Processes invoices for the Sales Team and Burns Harbor
- Processes the Boat and Barge reports for Burns Harbor and Indiana Harbor West
- Greets customers in a professional and polite manner.
- Prepares scales for daily use; ability to maintain two (2) scales simultaneously.
- Maintain customer invoice history and ticket files.
- Acts as supporting back up for other admin positions.
Knowledge, Skills, & Abilities Required:
- Teamwork
- Communication
- Time management
- Problem solving
- Reliability
- Ability to multitask
Work Environment:
This job takes place in a Steel Mill setting, requiring a sense of high-level safety reverence using the required PPE for the environment. This job requires routine use of standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demand:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the
duties of this job, the employee is regularly required to speak and listen in potentially noisy indoor and outdoor environments. The employee is frequently required to stand, walk on both flat and uneven surfaces, sit, climb stairs, use hands to finger, handle, or feel, and reach with hands and arms.
Required Education and Experience:
- High school diploma or GED
- Valid Driver’s License
- Willingness to work in a Steel Mill
- Proficiency in Microsoft Word and Excel
- Truck Scale experience preferred
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with notice.
AAP/EEO Statement:
Phoenix Global provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Type: Full-time
Benefits:
- 401(k)
- Medical insurance
- Vision insurance
- Dental insurance
- Paid time off
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: In person