What are the responsibilities and job description for the General Manager position at Phoenix Global?
Position Title: General Manager (Site Manager)
Reports To: Regional Director
Overview of Position:
The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. Operating in a customer’s mill, the work environment is challenging and high-risk. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager reports to the Regional Director.
Typical Functions:
Site Operations:
- Create a safety culture of hazard identification and compliance with standards in the workforce.
- Manage 24/7 operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality,
- Understand the terms of the customer contract and meet with mill personnel as required, and communicate back to upper management and direct reports accordingly.
- Regularly be at the site to oversee operations.
- Develop site personnel and the management team to enhance performance and retain personnel.
Financial:
- Drive profitability to meet corporate targets.
- Maximize opportunities in customer contracts and strive for 100% compliance with the contract.
- Manage and adhere to site budgets, controlling expenses to deliver net profits.
- In conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business.
- Establish and maintain positive relations with vendors and lessors.
Metal Recovery Plant Operations:
- Provide resources and supervision to plant operations to achieve planned up time.
- Review planned material runs to ensure there is a balance between the mill’s needs and outside sales.
- Improve operational management systems, processes, and best practices.
- Examine financial data to analyze the profitability of each product generated by the plant.
- Ensure outputs meet customers’ specifications through frequent testing and inspections
Training:
- Maintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, and to perform a wider scope of duties.
- Challenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training.
- Identify “Train the Trainer” opportunities and execute within budgetary and Program objectives.
- Build programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources.
- Continually evaluate the quality and effectiveness of training program deliverables.
Work Environment:
This job operates in both a professional office environment and an industrial environment. This role also leads and directs the workforce in a heavy industrial setting, requiring a strong commitment to safety and adherence to required PPE for the environment and safeguards for environmental concerns.
Physical Demands:
The physical demands described here are representative of those required to perform the essential functions of this job.
Required Education and Experience:
Requirements and skills
Proven work experience in Operations or similar role
Knowledge of organizational effectiveness and operations management
Experience with budgeting and forecasting
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Strong organizational skills
Degree in Business, Operations Management, or related field
Valid driver’s license