What are the responsibilities and job description for the Certified Lead Medical Assistant - CMA (AAMA) or RMA (AMT) - Mesa - Gastroenterology position at Phoenix Children's?
Certified Lead Medical Assistant - CMA (AAMA) or RMA (AMT) - Mesa - Gastroenterology Apply! Apply! Position Details
Department: PCMG-MAIN | Gastroenterology
Location: Mesa
Shift: Mon-Fri, Days, 8am-5pm
Category: Medical Assistants
Posting #: 969821
Employee Type: Full-Time
Position Summary
Posting Note: Job Title: Lead Medical Assistant – Pediatric Gastroenterology
Location: 5131 E Southern Ave. Mesa, AZ. 85206
Schedule: Full-Time | Monday – Friday | 8:00 AM – 5:00 PM
Position Overview:
We are seeking a highly skilled and motivated Lead Medical Assistant to join our Pediatric Gastroenterology team. This full-time position plays a key leadership role in supporting clinical operations, assisting with patient care, and ensuring the delivery of high-quality service in a dynamic pediatric specialty environment.
Minimum Qualifications:
Certification:
Must be RMA (Registered Medical Assistant) through AMT or CMA (Certified Medical Assistant) through AAMA
**No other certifications are accepted**
BLS Certification: Must hold a current Basic Life Support (BLS) for Healthcare Provider certification from the American Heart Association
Education:
Must be a graduate of an accredited Medical Assistant program. Possession of MA certification from the American Association of Medical Assistants (AAMA) or American Medical Technologists (AMT) may be accepted in lieu of graduation from an accredited medical assisting program.
Experience:
Minimum of two (2) years of Medical Assistant experience in a healthcare and/or pediatric healthcare setting
The Lead Medical Assistant performs all duties of the Medical Assistant while functioning as the resource person to non-licensed staff. This position acts as a working lead for the day to day operations of the designated clinic. The lead is a liaison between management and staff and keeps the leadership team apprised of early personnel issues. The daily duties of this position include direction of work flow and patient care under a licensed health care professional. The position drives communication between clinical staff to ensure safety, quality, and overall process compliance. The Lead Medical Assistant reports to the Manager, Ambulatory Business Operations. Additional direction is received from the Clinical Manager, Division Chief, RN's, PA's and/or Physician Leads as appropriate.
Position Duties
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
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Are you a current or former employee? *
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Desired pay?
How did you hear about this position? College/University Event Direct Mail Employee Referral Internal Transfer Job Board Job Fair Journal Newspaper Open House Professional Association Radio Retained to Agency PCH Website Social Media (FB, Twitter, LinkedIn) Other
Who referred you * Which department do they work in? Do you know their phone number/email?
Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed.
Education Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
Yes No
Experience Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
Yes No
Additional Requirements Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
Yes No
Yes No
Certification / License / Registry Requirements For The Position
I Agree
Department: PCMG-MAIN | Gastroenterology
Location: Mesa
Shift: Mon-Fri, Days, 8am-5pm
Category: Medical Assistants
Posting #: 969821
Employee Type: Full-Time
Position Summary
Posting Note: Job Title: Lead Medical Assistant – Pediatric Gastroenterology
Location: 5131 E Southern Ave. Mesa, AZ. 85206
Schedule: Full-Time | Monday – Friday | 8:00 AM – 5:00 PM
Position Overview:
We are seeking a highly skilled and motivated Lead Medical Assistant to join our Pediatric Gastroenterology team. This full-time position plays a key leadership role in supporting clinical operations, assisting with patient care, and ensuring the delivery of high-quality service in a dynamic pediatric specialty environment.
Minimum Qualifications:
Certification:
Must be RMA (Registered Medical Assistant) through AMT or CMA (Certified Medical Assistant) through AAMA
**No other certifications are accepted**
BLS Certification: Must hold a current Basic Life Support (BLS) for Healthcare Provider certification from the American Heart Association
Education:
Must be a graduate of an accredited Medical Assistant program. Possession of MA certification from the American Association of Medical Assistants (AAMA) or American Medical Technologists (AMT) may be accepted in lieu of graduation from an accredited medical assisting program.
Experience:
Minimum of two (2) years of Medical Assistant experience in a healthcare and/or pediatric healthcare setting
The Lead Medical Assistant performs all duties of the Medical Assistant while functioning as the resource person to non-licensed staff. This position acts as a working lead for the day to day operations of the designated clinic. The lead is a liaison between management and staff and keeps the leadership team apprised of early personnel issues. The daily duties of this position include direction of work flow and patient care under a licensed health care professional. The position drives communication between clinical staff to ensure safety, quality, and overall process compliance. The Lead Medical Assistant reports to the Manager, Ambulatory Business Operations. Additional direction is received from the Clinical Manager, Division Chief, RN's, PA's and/or Physician Leads as appropriate.
Position Duties
- Provides floor leadership to assigned clinic(s).
- Responsibilities include but are not limited to appointment & schedule management, daily room oversight, daily staffing assignment, and compliance monitoring to ensure appropriate standards.
- Leads and facilitates daily huddles for effective and efficient clinical and service operations.
- Assists with direct patient care.
- This position is a working lead that has the ability to work as a Medical Assistant as needed.
- Communicates effectively to families and co-workers while demonstrating a caring attitude.
- Initiates first-line service recovery when appropriate.
- Assists with staff supervision and oversight.
- Continually monitors staff competency and scope of practice and reports observed concerns to clinical or operational manager as appropriate.
- Includes monitoring of policies, procedures, and compliance of diagnostic tests including follow up communication with patients.
- Performs quality audits as directed.
- Facilitates completion of occurrence reports when needed.
- Serves as a resource to ensure proper on boarding & training of staff.
- Specific duties include but are not limited to: preceptor course completion, peer leadership training, service excellence & patient flow expectations, and use of tools for reporting (clinic timing, no-show, health information system and occurrence reporting).
- Is responsible for successful and effective Interdepartmental and Interdisciplinary collaboration.
- Collaborates daily with other leads, Business Manager, Clinical Manager, RN's, NP's and Physicians as needed to ensure smooth, efficient flow for quality patient care. Daily reporting includes but is not limited to written &/or verbal documentation of concerns/suggestions to include patient data & staffing concerns, through-put issues/suggestions, and supply/equipment inventory/issues to Manager as appropriate.
- Works alongside peers with responsibilities in addition to existing patient care role.
- Is responsible for maintaining credentials, certifications, and licensures.
- Participates in conferences and meetings for educational growth.
- Represents the department as a leader (first adopter) on organizational initiatives.
- Performs miscellaneous job related duties as requested.
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
- Offering the most comprehensive care across ages, communities and specialties
- Investing in innovative research, including emerging treatments, tools and technologies
- Advancing education and training to shape the next generation of clinical leaders
- Advocating for the health and well-being of children and families
- We place children and families at the center of all we do
- We deliver exceptional care, every day and in every way
- We collaborate with colleagues, partners and communities to amplify our impact
- We set the standards of pediatric healthcare today, and innovate for the future
- We are accountable for making the highest quality care accessible and affordable
First Name *
Last Name *
Phone *
Email Address *
Good News! Your email account already has already been registered. Provide your password for quicker access.
Password *
You must login to continue!
Forgot your password? - You may click here to reset it.
Resume Upload *
Note, ONLY 1 attachment will be visible to system per applicant for all applications per active profile. When you upload your resume, our system will attempt to update your profile here, which may overwrite previously completed fields. The attached file is accepted as the resume. It is also allowable to combine both the resume (positioned first in the file) followed by a cover letter into the one file attachment.
Please upload a PDF or DOCX version of your resume. Resumes created in Mac Pages should be exported as PDF before uploading
or drag your file to this box
Are you a current or former employee? *
PCH Network ID:
PCH Password:
SSN:
DOB:
×
Desired pay?
How did you hear about this position? College/University Event Direct Mail Employee Referral Internal Transfer Job Board Job Fair Journal Newspaper Open House Professional Association Radio Retained to Agency PCH Website Social Media (FB, Twitter, LinkedIn) Other
Who referred you * Which department do they work in? Do you know their phone number/email?
Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed.
Education Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
- 1.Graduate of a Medical Assistant program accredited by one of the following: CAAHEP, ABHES, or other school approved by the Department of Education. MA certification from American Association of Medical Assistants or American Medical Technologists in lieu of graduation from an accredited course.
Yes No
Experience Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
- Two or more years Medical Assistant experience in a healthcare and/or pediatric healthcare setting.
Yes No
Additional Requirements Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
- Current BLS certification for Healthcare Provider from the American Heart Association.
Yes No
- Current Certified Medical Assistant from American Association of Medical Assistants (CMA) or American Medical Technologists, (RMA); employees in the Lead Medical Assistant role prior to 9/1/19 must obtain within one year (9/1/2020).
Yes No
Certification / License / Registry Requirements For The Position
- Basic Life Support - Required
- Certified MA AAMA OR Registered MA (AMT) - Required
- Physical Requirement - Climbing - Occasionally
- Physical Requirement - Feeling (sensing textures and temperatures) - Frequently
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently
- Physical Requirement - Hearing - Constantly
- Physical Requirement - Pushing/pulling - Frequently
- Physical Requirement - Reaching - Frequently
- Physical Requirement - Sitting - Frequently
- Physical Requirement - Standing - Constantly
- Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
- Physical Requirement - Talking - Frequently
- Physical Requirement - Tasting/smelling - Frequently
- Physical Requirement - Walking - Constantly
- Physical Requirement - Near Vision - Constantly
- Physical Requirement - Far Vision - Constantly
- Physical Requirement - Color Discrimination - Frequently
- Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
- Physical Requirement - Lift up to 35 pounds without assistance - Constantly
- Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
- Occupational Exposure/Risk Potential - Inside office environment - Applicable
- Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable
- Occupational Exposure/Risk Potential - Extreme temperatures - Applicable
- Occupational Exposure/Risk Potential - Confined areas - Applicable
- Occupational Exposure/Risk Potential - High places - Applicable
- Occupational Exposure/Risk Potential - Extreme noise levels - Applicable
- Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
- Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
- Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
- Occupational Exposure/Risk Potential - Radiation exposure - Applicable
- Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I Agree