Enrollment & Family Engagement Lead

Job Description

Cadence Education is one of the premier early childhood educators in the United States, operating over 350 private preschools and elementary schools across 30 states. With over 30 years in business, we have developed an unparalleled expertise in preparing students to thrive in the next step of their childhood.

At Cadence Education, our mission is to create bright futures for children, families, employees and our communities. This mission can only be accomplished through a team of passionate childcare professionals who combine their talents to provide an unparalleled level of care and compassion for children and their families. Our research-based curriculum and home-based environments are the leading edge of early education.

Our schools are staffed with individuals who are talented, fun, and genuinely enthusiastic about child development and learning. We encourage collaboration and cherish open-communication in each school and with our corporate office.  We work hard to create an outstanding work-life balance by supporting leaders and staff members every step of the way. For additional information about Cadence, please visit www.cadence-education.com.

Benefits of Working Full Time at Cadence Education:

• Competitive compensation
• On demand pay with UKG Wallet
• 50% childcare tuition discount
• 401(k) with employer match
• Educational and professional development
• Comprehensive benefit package for all full-time employees, including:
• Paid time off that increases with seniority
• Medical, dental, vision options available
• Additional life, disability, and retirement plans
• Tuition reimbursement
• Company-paid life insurance
• Paid holidays
• 401K
• Pet insurance
• Paid CDA 

Company Overview

JOB SUMMARY:Under the direction of the Regional Director, the Enrollment & Family Engagement Lead is responsible for driving and maintaining enrollment and utilization across the assigned schools in AZ, including managing outreach, recruitment, and enrollment at the assigned schools, as well as leading family engagement efforts to support retention.

ESSENTIAL FUNCTIONS:

1. Drive and maintain school enrollment & utilization including guiding prospective families through the enrollment process, setting up tours, following up and assisting with application submissions. This includes coordinating with local directors on family status.2. Manage and maintain CRM to ensure accurate records of enrollment activities and track prospective and current families.3. Serve as the primary point of contact for families inquiring about tours, programs, and fostering relationships to build trust and excitement about the center’s offerings. Provide personalized support to address family concerns, questions, or special requests, ensuring a positive enrollment experience. 4. Assists School Directors with post tour follow-up to strengthen conversion.5. Ensures family completes all required family documentation. Assist families in meeting deadlines for document submissions.6. Partner with center directors and leadership teams to understand staffing and capacity, forecast enrollment trends, plan marketing initiatives, and meet enrollment goals. Provide updates and reports on enrollment progress, identifying challenges and recommending strategies to optimize occupancy.7. Work with current families to ensure smooth transitions within programs and into new classrooms or age groups. Conduct periodic check-ins with families to ensure satisfaction and encourage long-term enrollment.

JOB QUALIFICATIONS:

Knowledge, Skills, and Abilities:

·       Requires the ability to perform the work in person (on-site).

·       Strong communication, interpersonal and persuasion/sales skills

·       Knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook).

·       Must have excellent organizational skills with ability to remain focused while managing multiple tasks.

·       Requires strong clerical skills, including proficiency in word-processing, database, and spreadsheets.

·       Must be highly organized.

·       Requires the ability to communicate and work well with others.

·       Ability to maintain confidentiality.

·       Requires the ability to read, write and speak effectively in English.

Education or equivalency:

·                Bachelor’s degree in early childhood education or related degree; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.

Experience:

·                Must have a minimum of one (1) year of school enrollment related experience.

Specialized training:

·                None.

Certification/licensure:

·                Have any proper or required state certification to accomplish duties of role.

Cadence Education is an Equal Opportunity Employer.