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Job Summary

Responsible for the management of up to three providers.

Qualifications

• Bachelor's Degree in Business Administration, Marketing or related field or Associate's Degree and 4 years experience in office practice environment at a supervisory level required

Work Experience

• 1 year experience working in a medical practice environment with one year experience at a supervisory level required
• 1 year experience of insurance and reimbursement, CPT codes, ICD codes, and Medicare/Medicaid compliance procedures preferred
• 1 year of supervisory experience in a medical practice required

Licenses and Certifications

NA

Essential Functions

• Demonstrate the ability to function in an administrative role.
• Develop and manage departmental budget.
• Seek ways to increase revenue while decreasing expenses.
• Demonstrate the ability to communicate financial data to physicians, director, and (or) senior staff.
• Demonstrate an overall understanding of financial data.
• Demonstrate the ability to oversee the day-to-day operations of department.
• Demonstrate the ability to hold department accountable for overall performance.
• Demonstrate the ability to communicate in a professional manner.
• Demonstrate excellent customer service skills.
• Communicate effectively with patients, staff and physicians.
• Hold staff members accountable for communicating professionally.
• Act as a resource person within the department regarding communication skills.

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
• For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.
• Wears protective clothing and equipment as appropriate.