What are the responsibilities and job description for the Head of Product position at Phocas Software?
At Phocas, we turn complex business data into insights that people love to use. Our analytics solutions empower thousands of businesses worldwide to make smarter decisions, drive growth, and unlock value from their data. We’re a curious, collaborative, and customer-focused team that thrives on innovation, learning, and delivering products that genuinely delight users.
Our relentless pursuit of excellence has helped us grow to over 300 people globally, with headquarters in Sydney and a team of over 300 globally.
We’re looking for a Head of Product to define and deliver a world-class product vision and strategy that drives innovation, customer value, and business growth. Acting as the CEO of the product, you’ll own Phocas’s product direction end-to-end: ensuring we build market-leading solutions that outperform alternatives and deliver clear commercial outcomes.
This is a unique opportunity to lead product at a globally successful SaaS company, already at scale, yet still innovating at pace. You’ll shape the future of our product suite, lead a high-performing team, and partner closely with design, engineering, and marketing to deliver trailblazing data and financial analytics products that customers genuinely love.
What You’ll Do
- Develop, own and evangelise Phocas’ global product vision and multi-year strategy.
- Build, coach, and scale a world-class product management team, fostering a culture of empowerment, ownership and experimentation.
- Deliver innovative SaaS products that create measurable impact on revenue, adoption, retention, and customer satisfaction.
- Drive a customer-centric culture, embedding direct customer insights and evidence-based decision-making across all teams.
- Partner closely with design, engineering, marketing, sales, and operations to accelerate product delivery and ensure GTM success.
What Success Looks Like
- Clear, company-wide alignment on product strategy and roadmap.
- Fully staffed, high-performing product team that thrives on empowerment and ownership.
- Measurable growth in revenue, adoption, and customer satisfaction.
- Innovative products launched on time, delivering business and customer impact.
- Strong cross-functional collaboration, including integrated product–marketing GTM success.
What We’re Looking For
- Proven strategic leadership in SaaS product management, ideally with a global or multi-market perspective.
- Strong commercial acumen, with experience translating market opportunities into monetised products.
- Deep customer empathy and experience embedding customer insights into product decisions.
- Track record of building and leading high performing teams that deliver results.
- Exceptional cross-functional collaboration, communication, and influence skills.
- Ability to thrive in a fast-paced, rapidly evolving environment.
Why You’ll Love Working Here
- Opportunity to shape the future of a fast-growing SaaS company.
- Lead a high-performing, empowered product team.
- Work with talented colleagues across engineering, design, and marketing.
- Culture of learning, innovation, and making a real difference for customers.
If you’re ready to lead Phocas’s product organisation and make a tangible impact on our growth and customer success, we’d love to hear from you.
We are open to this role being based in Christchurch, Sydney or Costa Mesa, but you will need to hold current working rights for the location.
Phocas is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
Recruiters, please note: We don’t accept unsolicited agency resumes
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