What are the responsibilities and job description for the Server position at Pho Love LLC?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team at Pho Love. The ideal candidate will have a passion for providing excellent customer service in a fast-paced food service environment. As a Server, you will play a crucial role in ensuring that our guests have an enjoyable dining experience by delivering exceptional service, taking orders accurately, helping with the team with various tasks, and maintaining a welcoming atmosphere.
Responsibilities
- Greet and seat guests promptly with a friendly demeanor.
- Handle daily, weekly, and monthly cleaning tasks with the team.
- Present menus and provide detailed information about menu items, including specials and dietary options.
- Take accurate food and drink orders using the POS system, ensuring all requests are communicated to the kitchen staff.
- Serve food and beverages in a timely manner, ensuring quality and presentation meet our standards.
- Monitor tables for guest satisfaction and respond promptly to any requests or concerns.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Collaborate with kitchen staff to ensure smooth service flow and timely delivery of orders.
- Communicate with FOH and BOH teams.
- Process payments accurately using the POS system, including handling cash and credit transactions.
- Uphold health and safety standards in accordance with food service regulations.
Requirements/Preferred Experience
- Previous experience in the food industry is preferred but not required.
- Strong customer service skills with the ability to engage positively with guests.
- Basic math skills for handling transactions and managing checks effectively.
- Experience with SpotOn POS or similar point-of-sale systems is advantageous.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
- Knowledge of culinary practices and kitchen operations is beneficial but not mandatory.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team at Pho Love as a Server where your skills will contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Seasonal
Pay: $2.83 per hour
Ability to Commute:
- Altoona, PA 16602 (Required)
Work Location: In person
Salary : $3