What are the responsibilities and job description for the Front of House Customer Service Associate position at PHO ICT?
Overview
Front of House / Customer Service
Pay: $10–$12/hour tips
Previous restaurant customer service experience REQUIRED
We are looking for an experienced Front of House team member who is responsible, attentive, and knows how to provide good customer service.
Applicants must have previous experience working in a restaurant as a server, cashier, or front-of-house employee. Your work experience must be shown on your application or resume.
Requirements:
- Previous restaurant/customer service experience required
- Comfortable communicating with customers
- Able to handle customer complaints and unexpected situations professionally
- Able to use a POS/cash register and handle money responsibly
- Pay attention to customers, tables, drinks, supplies, and the overall dining area
- Clean tables and dining areas without having to be constantly reminded
- Be proactive and find work to do during slow periods
- Work quickly and accurately during busy periods
- Reliable, responsible, and willing to work as part of a team
Starting pay: $10/hour, up to $12/hour based on experience and job performance, plus tips.
Please do not apply if you do not have previous restaurant or customer service experience.
Pay: $10.00 - $12.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $10 - $12