What are the responsibilities and job description for the Head of Sales position at PHMG?
Reports to: Vice President of Sales
Function: Sales Management (Inside Sales)
Location: Onsite
PHMG is opening in Tampa, and we’re looking for a Sales Manager (Head of Sales) to help lead the launch.
We’ve already built a leadership position in audio branding, with almost 40,000 clients worldwide. Now we’re growing beyond it, with new products designed to help brands create stronger customer connections across every interaction that matters.
We’re already established in Chicago and Phoenix, and Tampa is the next step in that North American growth story — a high-potential market and a big opportunity for the right leader.
This is not a role for someone who wants to inherit a settled team and keep things ticking over. It’s for someone who wants to build. To hire well, set the pace, raise standards, create momentum, and shape a high-performing sales office from the ground up.
If you like the idea of joining a global business with real momentum and making a visible mark from day one, keep reading.
The Role
The Head of Sales leads their inside sales team – the driving force behind our new business growth. You’ll inspire and manage a talented group of Media Development Executives (SDRs) who create qualified meetings and opportunities for our field team.
Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success — ensuring every conversation contributes to our continued global growth.
Key Responsibilities
- Lead, coach, and develop a high-performing SDR/BDR team to exceed booking and conversion targets.
- Foster a culture of performance, ownership, and continuous improvement.
- Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health.
- Collaborate closely with Marketing, Data, and field teams to optimise performance
- Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact.
- Recruit, train, and retain exceptional inside sales talent
- Report trends, insights, and recommendations to the VP of Sales to inform wider strategy.
- Champion PHMG’s core values – leading by example every day.
Ideal Profile
- Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment.
- Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself.
- Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required.
- Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous)
- Inspirational leader and coach with the ability to motivate teams and build high-performing cultures.
- Commercially astute, energetic, and driven to exceed ambitious goals.
About PHMG
For over 25 years, we’ve helped brands make a brilliant first impression — and just as importantly, a lasting one.
It all started in a tiny Manchester office in 1998. One entrepreneur, one music producer, and one big idea: that sound could transform how businesses connect with customers.
Since then, we’ve grown into the world leader in audio branding. But today, we offer much more than sound. From social media strategy and branded content to cloud-based telephony and smarter customer experience tools, we now support almost 40,000 clients worldwide — from global brands to the small businesses we’ve always championed.
Our team includes creative specialists, technical architects, voice artists, strategists, patent holders, and even Grammy winners. What brings us together is a shared mission to help every client grow through meaningful, memorable connection.
What you can expect
- Competitive base salary plus bonus opportunity
- Health benefits package, including employer-sponsored life insurance
- 401(k) with company match
- PTO, volunteer time off, and company holidays
- President’s Club events
- A high-performance environment with real opportunity to make your mark
PHMG is committed to building a diverse workforce and creating an inclusive workplace for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Applicants must be authorized to work in the United States.