Managing Director of Enterprise Risk, Insurance, and Compliance

About PHMC

PHMC has been dedicated to creating and sustaining healthier communities since its founding in 1972. With a workforce of more than 1,500 employees, a network of subsidiaries, and more than 70 programs operating across multiple service lines, PHMC delivers essential services to hundreds of thousands of individuals each year. Our work spans a broad swath of public health and includes physical health, behavioral health, early childhood education, housing and homelessness, specialized schools, community health initiatives, and more.

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. For more information on our organization, please visit our website at Public Health Management Corporation. We are launching a search for an integral member of the PHMC team, the Managing Director of Enterprise Risk, Insurance, and Compliance.

Position Summary

The Managing Director of Enterprise Risk, Insurance, and Compliance is responsible for developing and executing enterprise-wide strategies that protect the organization’s people, operations, reputation, and financial assets. This role provides leadership for enterprise risk management (ERM), insurance and risk transfer programs, compliance oversight, and organizational safety initiatives.

The Managing Director identifies areas of vulnerability and organizational risk, leads corrective action planning, manages significant incidents and large-loss claims, and establishes enterprise-wide training to mitigate exposure. The Managing Director maintains critical oversight of all steps to investigate and defend the organization within related proceedings. Such oversight may take place over extended periods.

This position serves as a senior advisor to the Chief Executive Officer and PHMC leadership and independently advises the Board of Directors on risk management, compliance, and ethics.

Essential Duties and Responsibilities

Enterprise Risk Management and Strategy

• Develop, implement, and maintain a comprehensive enterprise risk management framework encompassing operational, financial, regulatory, reputational, and workforce-related risks.
• Identify, assess, prioritize, and monitor risks across all business units and subsidiaries.
• Communicate risk exposure, trends, and mitigation strategies to executive leadership and the Board of Directors.
• Lead the development and execution of corrective action plans to address identified risks and compliance gaps.

Insurance and Risk Transfer

• Manage the organization’s insurance portfolio, including property, general liability, professional liability, directors and officers (D&O), workers’ compensation, cyber, and specialty coverages.
• Partner with Legal and Finance to review real estate transactions, program operations, and city, state, and funder partnerships to identify insurance and indemnification requirements.
• Negotiate coverage terms, limits, and pricing with brokers and carriers to ensure appropriate coverage and cost efficiency.
• Oversee insurance renewals, underwriting submissions, and broker relationships.

Compliance, Safety, and Incident/Claim Management

• Oversee organizational safety programs and ensure compliance with applicable federal, state, and local regulations.
• Direct the management of significant incidents, investigations, and large-loss claims, including documentation, root cause analysis, and resolution.
• Establish and monitor enterprise risk, safety, and compliance metrics and dashboards.
• Confers with Legal and senior leadership in responding to legal claims/inquiries. Maintains critical oversight of all steps to investigate and defend the organization within related proceedings. Such oversight may take place over extended periods.
• Design and deliver risk awareness, compliance, and safety training for employees, supervisors, and leadership.

Governance, Ethics, and Advisory

• Serve as a trusted advisor to the CEO and Leadership Team on enterprise risk, compliance, and ethics matters.
• As required and requested, provide independent reporting to the Board of Directors and applicable Board Committees.
• Promote a culture of accountability, ethical conduct, and proactive risk mitigation across the organization.

Education and Experience

• Bachelor’s degree required; master’s degree preferred in Risk Management, Business Administration, Public Administration, Law, Public Health, or a related field
• Minimum of 8 years of progressive leadership experience in risk management, compliance, insurance, or related disciplines
• Demonstrated experience advising executive leadership and Boards of Directors
• Experience in complex, multi-site nonprofit, public health, or healthcare-adjacent organizations strongly preferred

Knowledge, Skills, and Abilities

• Strong analytical, strategic thinking, and problem-solving skills
• Excellent written and verbal communication skills
• Proven negotiation skills with brokers, carriers, and external partners
• High level of judgment, integrity, and discretion
• Effectively manage professional team; may provide direction to other PHMC team members
• Ability to work independently while collaborating across Legal, Finance, Human Resources, Facilities, Operations, and Executive Leadership

Physical Demands and Work Environment

• Primarily sedentary work in an office environment with occasional travel to program sites
• Ability to sit, stand, and work at a computer for extended periods
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

FLSA Classification Statement

This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and is not eligible for overtime compensation. The role meets the executive and administrative exemption criteria based on its level of responsibility, independent judgment, and authority.

Equal Employment Opportunity Statement

PHMC is an Equal Opportunity and E-Verify Employer and is committed to creating a diverse and inclusive workplace free from discrimination and harassment.