EDEY Program Liaison

SERVICE AREA: Child Development & Family Services (CDFS)

PROGRAM: Out-of-School Time (OST) Extended Day/Extended Year (EDEY)

ROLE TYPE: Full-Time

PROGRAM OVERVIEW:

PHMC, a non-profit public health institute, serves as the intermediary entity for the City of Philadelphia Department of Human Services’ Out-of-School Time Project (DHS OST) and the Mayor’s Office of Education Extended Day/Extended Year Initiative (MOE EDEY). In this role, PHMC manages a citywide contract with approximately 160 programs and provides program monitoring and support, contract oversight, data management, and fiscal oversight. Combined, these two programs support approximately 9,500 youth in grades K-12 through after-school, before-school, and summer programs throughout the city of Philadelphia. The project aims to provide quality out-of-school time programming to improve life skills, increase academic engagement, expand enrichment opportunities, and prepare youth for higher education and employment.

JOB OVERVIEW:

The EDEY Program Liaison will be assigned a caseload of City-funded K-8th grade EDEY programs. EDEY programs will include both general out-of-school time programs that operate 5 days per week and specialized programs that operate 2 to 3 days per week. All programs provide enrichment and support academic improvement through Creative and Performing Arts, Athletics/Health, and/or STEM. The Program Liaison will undertake monitoring and program improvement processes to ensure the delivery of high-quality programming that aligns with the EDEY program requirements. The Liaison will perform on-site observations of program operations and deliver supports and interventions necessary to maintain the quality standards of EDEY program activities. This position reports to the EDEY Liaison Manager. This position requires office and field-based activities.

RESPONSIBILITIES:

• Establish and maintain an effective and supportive relationship with the assigned caseload of City-funded OST programs, ensuring consistent communication and use of data to advance MOE, School District, and Provider objectives.
• Each Liaison’s caseload will include both general out-of-school time programs that operate 5 days per week and specialized programs that operate 2 to 3 days per week within a defined content area.
• The majority of program activities occur in the after-school hours, though Liaisons will have programs in their caseload that operate before school as well.
• Establish and maintain effective relationships and consistent communication with School Coordinators at assigned EDEY program sites.
• Deliver supports and direct resources to maintain the quality and compliance of OST-funded programming, including supporting programs that operate general programs 5 days per week and those that offer specialized programs.
• Conduct site visits for the assigned caseload of OST programs at a frequency of at least three days per week.
• Complete required documentation of site visits, supports, and interventions within two business days of each visit or meeting.
• Ensure provider adherence to data collection protocols and assess programs for quality, capacity, and adherence to OST operational standards, including but not limited to program outreach, enrollment, and application procedures, and attendance.
• Develop, implement, and monitor quality improvement plans and operational action plans.
• Assess program needs and provide targeted resources to respond to those needs; as needed, identify professional development and other training/supports that would improve program operations and quality.
• Collaborate with the performance management team to pilot and model tools, including but not limited to the National Institute for Out-of-School Time’s After School Program Assessment System.
• Conduct and document program observations in accordance with identified assessment tools.
• Identify trends in the assigned caseload and collaborate with other PHMC and MOE team members to disseminate effective strategies.
• Be the main point of contact for all assigned program staff, contracted agency leaders, School Coordinators, and school principals.
• Collaborate with PHMC team members to develop and deliver resources to providers (on-site, workshops, learning communities, roundtables, etc.).
• Support the OST Contracts team with the annual continuation application or competitive proposal process.
• Perform other OST-related duties or special projects as directed by supervisor.

SCHEDULE:

Typical duties will occur Monday through Friday between 9 a.m. and 5 p.m. However, occasional early morning, weekend, and evening activities may be required.

SKILLS:

• Knowledge of principles, practices, research, and current developments in the field of youth development
• Understanding of regulations applicable to the delivery of social services to children and youth
• Ability to evaluate the effectiveness of program operations and guide ongoing improvements
• Willingness to adapt to changing work demands
• Ability to relate to diverse program environments and people of diverse cultures
• Ability to work collaboratively with team members, providers, and stakeholders
• Excellent oral and written communication skills
• Strong analytical and organizational skills, ability to multitask and work independently
• Strong interpersonal skills
• Excellent judgment
• Technologically proficient, specifically in Microsoft Word, PowerPoint, and Outlook

QUALIFICATIONS:

• Must meet one of the following:
  • Have a bachelor’s degree in education, social services, public administration, public health, or a related field
  • Have 5 years of relevant work experience with a high school diploma/GED and college-level coursework in education, social services, public administration, public health, or a related field
• Minimum of 3 years of experience in education programs for elementary school-aged youth, teens, or opportunity youth
• Preferred: Experience in coaching, capacity building, training, budgeting, mentoring, and data-informed performance management

SALARY GRADE: 18

PHMC is an Equal Opportunity and E-Verify Employer.