What are the responsibilities and job description for the Case Manager - Safety & Responsibility Program position at PHMC?
SUBSIDIARY: Joseph J. Peters Institute (JJPI)
PROGRAM: Safety & Responsibility Program (SRP)
ROLE TYPE: Full-Time
JOB OVERVIEW:
Joseph J. Peters Institute, a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program. The Case Manager will support outpatient activities; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager.
RESPONSIBILITIES:
- Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP.
- Communicate with stakeholders regarding referral details and collect important participant information.
- Evaluate and determine payer information for incoming evaluations.
- Schedule evaluation/intake appointments with the participant or appropriate guardian.
- Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation.
- Under general supervision, coordinate case management activity in the Safety and Responsibility Program.
- Assist the supervisor in providing administrative support to clinical staff.
- Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives.
- Assist in developing and implementing new, innovative program strategies.
- Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics.
- Generate various reports regarding performance against quality indicators, as appropriate to the individual position.
- Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency.
- Assist the Adult Outpatient program as needed.
- Assist other facility departments as needed.
SKILLS:
- Ability to meet timelines
- Ability to communicate in writing and orally
- Good analytical and troubleshooting skills
- Understanding of human services systems
- Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI
- Working knowledge of Microsoft Office applications, such as PowerPoint and Excel
- Preferred: Working knowledge of SPSS
- Preferred: Bilingual in English and Spanish
EDUCATION:
- Bachelor’s degree in a field related to clinical work required
EXPERIENCE:
- At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc.
PHMC is an Equal Opportunity and E-Verify Employer.