What are the responsibilities and job description for the Security Guard I position at Phipps Neighborhoods?
About Phipps Neighborhoods
Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas:
- Education and School-Day Programs: Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
- Sector-Focused Training and Employment Placement Pathways: Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
- Community & Economic Empowerment Services: Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.
We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.
Primary Function:
The Security Guard is chiefly responsible to provide a secure, safe, functioning environment for program participants and staff using the facility. The Security Guard will provide supervision of front door/lobby egress, assist with safety supervision of activities throughout the Sonia Sotomayor Community Center, and ensure adherence to program and facilities guidelines.
Duties and Responsibilities:
- Monitors all participants, staff and visitors entering and leaving the facility.
- Answers telephone and directs calls to the appropriate staff member and/or department.
- Welcomes and introduces new participants as they arrive and, in the absence of an onsite coordinator.
- Conducts vertical tours of the facility, and maintains a Building Walk Through Log.
- Manages fire safety and other emergency procedures
- Maintains daily participant and visitor sign-in logs.
- Prepares and submits incident reports
- In an emergency contacts EMS, FDNY, or NYPD to address on-site incidents.
- Contacts Program Director regarding on-site emergencies.
- Attends professional development training in order to ensure all certifications are up to date.
- Perform other tasks as deemed necessary by PN Management.
Qualifications:
- 8hr & 16 hr. Security Guard Certification
- NYS Security Guard License preferred
- High School Diploma or GED preferred or previous experience
- Bi-lingual (Spanish preferred) is a plus.
Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
