What are the responsibilities and job description for the Host/Hostess position at Philly Bar and Lounge?
DO NOT CALL BAR FOR FOLLOW-UPS. WE WILL BE IN TOUCH IF WE'D LIKE TO MOVE FORWARD.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables
- Provide menus and assist with any questions or special requests
- Manage the waitlist and seating arrangements to ensure efficient service
- Communicate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns in a professional and timely manner
- Maintain a clean and organized host/host station
Skills:
- Excellent guest services skills with a friendly and welcoming demeanor
- Strong customer service skills to provide a positive experience for guests
- Knowledge of restaurant or hotel operations and procedures
- Familiarity with Aloha POS or similar point-of-sale systems
- Effective communication skills to interact with guests and team members
- Ability to multitask and prioritize in a fast-paced environment
- Strong hospitality mindset with a passion for providing exceptional service
- Previous experience in food service or hospitality is preferred
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific establishment.
Please apply through our online application portal. We look forward to reviewing your qualifications!
Job Type: Part-time
Pay: $16.00 - $16.01 per hour
Work Location: In person
Salary : $16 - $16