Client Service Ambassador

Client Ambassador

📍 On-site | Full-time | Monday–Friday, 8 AM–5 PM

Are you personable, detail-oriented, and driven by client excellence?

Our firm is seeking a professional who thrives on building relationships, supporting a dynamic team, and creating outstanding client experiences. As our Client Ambassador, you’ll be the welcoming face of the firm—ensuring every interaction is polished, efficient, and memorable.

Key Responsibilities

Client Relations & Front Desk

• Greet clients, coordinate meetings, and deliver completed work.
• Answer calls, manage appointments, and handle client communications.
• Maintain strong relationships—recognizing key client milestones and supporting engagement.

Production & Data Management

• Organize, scan, and maintain digital files for accuracy and consistency.
• Assemble professional reports and client deliverables.
• Manage incoming client data and update firm systems.

Executive & Administrative Support

• Assist partners and staff with administrative tasks and reporting.
• Help coordinate firm events, licensing renewals, and annual mailings.
• Liaise with IT contractors and support internal tech needs.

Office Operations

• Manage mail, supplies, and inventory.
• Maintain shared spaces and ensure a welcoming office environment.

What We’re Looking For

• Strong communication and organizational skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and Adobe.
• Positive attitude, professional presence, and commitment to excellence.
• Prior administrative or client-facing experience preferred.

Benefits

✅ 401(k)

✅ Health, Dental, and Vision Insurance

✅ Paid Time Off

💰 Compensation: Competitive and commensurate with experience