What are the responsibilities and job description for the FARMERS INSURANCE Front Desk position at Phillip-Kerber-Farmers-Insurance-Agency?
Job Description
Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Hands on Training###Coffee and Office Snacks###Advancement Opportunities###Long-Term Career Growth###Mentorship with Established Agent###Licensing Assistance###Employee Appreciation Lunches###Team Meetings###Team Building Activities###Paid Holidays###Bonus Opportunities###Weekends Off###Evenings Off###Employee Discounts###
Responsibilities
Handle all incoming claim calls from customers and follow-up.
Take premium payments from customers.
Generating insurance quotes.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries,
Requirements
A Property & Casualty insurance license is preferred - Must be able to obtain with in 30days of hire (license assistance is available)
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Salary : $37,000 - $55,000