Culture Keeper

Culture Keeper - Security Personnel

Organizational Overview

Philadelphia Youth Basketball (PYB) uses the power of basketball to help young people grow into strong students, leaders, and community members. For us, basketball is more than a sport, it is a pathway to confidence, teamwork, and the skills needed to succeed in school, careers, and life.

Our vision is a Philadelphia where every young person is supported, empowered, and thriving. We work to create lasting change by providing opportunities for learning, leadership, and community impact, while fostering environments where young people feel safe, respected, and valued.

We believe every young person deserves voice, value, and visibility. At PYB, we create safe and inclusive spaces where young people are respected and uplifted. Guided by our values of inclusion, authenticity, growth, integrity, and care, we strive to build a culture where everyone belongs and has the chance to reach their full potential.

PYB also instills six key principles, which guide how staff and young people engage with one another:

• Trust – We believe in each other and work to form positive relationships.
• Safe Space – We take responsibility for creating judgment-free environments where everyone feels welcome.
• Teamwork – We find strength in our peers and honor every role on the team.
• Integrity – We value honesty and equity, and we take responsibility to repair relationships when necessary.
• Care – We show empathy by protecting the health and well-being of each other and our space.
• Respect – We honor each person and treat them with dignity, striving to treat others how they wish to be treated.

Together, these principles shape PYB’s “bigger than basketball” culture, ensuring that every program advances both athletic and personal growth.

Core Work Scope & Responsibilities

The Flex Culture Keeper role is an essential part of PYB’s mission. Reporting to the Director of Facilities, Flex Culture Keepers serve as both protectors and role models, keeping our spaces safe while also creating an inclusive, welcoming, and empowering environment. They play a key role in driving positive change by putting the well-being of young people first, supporting and uplifting others, sharing knowledge, and setting an example for the community to follow.

By combining safety protocols with mentorship, hospitality, and cultural leadership, Culture Keepers help every member of the PYB community feel secure, respected, and able to thrive.

Responsibilities of this role include, but are not limited to, the following:

• Provide support and care to community members as they navigate personal and educational challenges.
• Foster a respectful, welcoming, inclusive, and safe community environment through equitable policies and processes.
• Actively participate in professional development to enhance skills and knowledge.
• Cultivate positive and professional relationships with students, parents, and staff to create a productive and safe learning environment.
• Effectively communicate, both verbally and in writing, with diverse populations.
• Demonstrate strong organizational skills and attention to detail.
• Demonstrate ability to mediate and facilitate challenging interactions with youth and staff.
• Demonstrate understanding of youth development and community empowerment.

Operational Duties

• Heavily involve oneself in earned revenue events.
• Work rotating shifts, including weekends and potential holidays.
• Monitor restrooms, classrooms, public, and restricted areas to prevent unauthorized access, theft, or vandalism.
• Conduct building and exterior grounds patrols and utilize video surveillance.
• Manage incidents according to established protocols.
• Provide safety escorts to the parking lot and Wissahickon Avenue.
• Supervise and encourage positive community behaviors.
• Report safety concerns to the Safety and Security Manager.
• Handle VIPs with confidentiality and discretion.
• Provide exceptional hospitality aligned with PYB’s cultural values.
• Ability to operate an Open- Gate Weapons Detection System.

Additional Responsibilities

• Perform other duties as assigned by the Safety and Security Manager.

Qualifications

Position Requirements

• Education – High School Diploma, GED, or equivalent required.
• Experience – Minimum of 3 years in fast-paced environments, preferably in educational or hospitality sectors.
• Certification – Act 235 (L) Certification required.
• Safety Knowledge – Must be knowledgeable of standard safety protocols and emergency response practices.
• Diversity, Equity & Inclusion – Demonstrated background in diversity, equity, and inclusion initiatives.
• Youth & Community Engagement – Knowledge of youth development and community empowerment; prior experience in child- or family-centered environments preferred.
• Confidentiality – Proven experience handling VIP interactions with discretion and professionalism.
• Communication – Exceptional written, verbal, and interpersonal communication skills.
• Organization & Judgment – Highly organized with excellent time management, detail orientation, and the ability to manage multiple priorities; sharp judgment and problem-solving skills with decision-making guided by supervisor direction.
• Teamwork – Effective collaborator with the ability to work well under pressure in fast-paced settings.
• Passion for Impact – Strong commitment to creating a safe, positive, and empowering environment for youth, staff, and the broader PYB community.
• Reliability – Must have reliable communication (active cell phone with app download and mobile email capabilities), punctuality, and readiness to work at the start of each shift.
• Flexibility – Willingness to work weekends and adapt to program needs.
• Clearances – Must be willing to obtain and maintain all required background checks and clearances, if not already possessed.

Clearances

All staff members must possess or obtain the following state and federal clearances prior to training and before engaging in any hands-on activities at the Sixth Man Center

• Pennsylvania State Police Criminal Background Check (SP4 164)
• Pennsylvania Child Abuse History Clearance Form (CY113)
• Federal (FBI) Fingerprint Background Check (Criminal History Report), if applicable.
• Mandated Reporters - Certificate
• National Sex Offender Registry Verification
• Additional position-specific certifications (PYB will provide resources during onboarding training)

Salary : $23 - $25