What are the responsibilities and job description for the Inside Sales Representative position at Philadelphia Phillies - Business Operations?
POSITION SUMMARY:The Phillies are seeking an entry-level, hourly-paid intern to support outbound ticket sales within the Sales Department. This internship is scheduled to run from January 2026 through August 2026.We are looking for a motivated, customer-focused individual to drive new ticket sales, build client relationships, and support daily sales operations. This role is a great opportunity to build foundational experience in a dynamic sports business environment.JOB DUTIES & RESPONSIBILITES:Initiate, prospect and close new Season Ticket, Group Ticket, and Single Game Suite and Hospitality business. Conduct outbound sales, renewals, and other sales campaigns via phone, email, text, LinkedIn, etc.Answer inbound phone calls to the Phillies Ticket Sales line, as needed.Respond to email communications and sales leads. Meet and/or exceed established sales goals- team & individualProvide a superior level of customer service to all Season Ticket Holders, Group Leaders, Single Game Purchasers, New Business Prospects and general fans alike.Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.Participate and contribute to Sales Team meetings and training sessions.SKILLS & QUALIFICATIONS:Accepting applications from undergraduate/graduate students or graduates from a 4-year college or university with the ability to work up to 40 hours/week.Passionate about learning the business of sports from the ground up.Competitive and dependable.Self-starter with strong initiative.Strong organizational and time-management skills.Excellent oral and written communication, customer service and problem-solving skills.Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including Pro Venue ticketing system.Ability to navigate the ballpark to visit clients during home games and escort potential customers throughout the ballpark, showing various seating options and facilities on both gamedays and non-gamedays.Availability to work flexible hours including nights, weekends and holidays.The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.