Overnight Engineer/Security

Position Summary

Philadelphia Marriott West is a full service hotel located in Conshohocken. We are looking for skilled hospitality- minded individuals to join our Engineering/Security team, working the overnight shift.

The General Maintenance Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Ensure the safety of all guest and team members. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

Essential Functions

• Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.
• Appropriate and proper use of engineering supplies and tools.
• Maintain all engineering and work areas in orderly and clean condition.
• Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
• Document all parts used and parts needed to be purchased.
• Perform special projects and other responsibilities as assigned.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Ensure all maintenance problems are resolved or promptly reported through proper channels.
• Preform Security walks, ensuring all doors are secure and locked.
• Respond to any noise complaints.
• Check in on Night Audit team throughout the shift
• Comply with all company policies and procedures.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Respond to requests, concerns and problems to ensure guest satisfaction.
• Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
• Any other tasks/duties as requested by management.

Education and Experience

• Five or more years of experience in building maintenance or related experience.
• Experience in the hospitality industry preferred
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards.
• Ability to properly use engineering tools and supplies.
• Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Consistently professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.
• Attention to details, good organizational skills, and efficient time management.
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Relocate:

• Conshohocken, PA 19428: Relocate before starting work (Required)

Work Location: In person