Asset Manager

Under the general supervision of the Area Manager, the Asset Manager is responsible for the comprehensive management, operation, maintenance, and administrative oversight of an assigned portfolio of Philadelphia Housing Authority (“PHA”) public housing developments and/or scattered-site properties. This position provides leadership and supervision to property management, maintenance, and support staff assigned to the portfolio and is accountable for overall portfolio performance, regulatory compliance, financial stewardship, and service delivery outcomes.

The Asset Manager ensures compliance with all applicable federal, state, and local laws and regulations governing public housing, including United States Department of Housing and Urban Development (“HUD”) requirements, Public Housing Management Assessment Program (“PHMAP”) standards, and PHA policies and procedures. The position is responsible for achieving established performance benchmarks related to occupancy, rent collection, unit turn-around, work order completion, lease enforcement, and housing quality standards, while fostering safe, well-maintained, and resident-centered communities.

The salary range for this position is $85,150-$106,447 annually. Placement at any specific point within the stated range is not guaranteed for any candidate. Final compensation will be determined based on the selected candidate's qualifications, experience, and skills, as well as internal equity and organizational considerations.

Please note- PHA is concurrently recruiting for both Asset Manager, and Property Manager. Applicants will be evaluated based on suitability for both positions. You will be contacted if you appear to be a fit for either, or both, of these roles.

Minimum education

Bachelor’s degree in Business Administration, Human Services, Housing Management, or a related field.

Certifications, Clearances, and Licenses required

A valid driver’s license is required.

Minimum experience

Five (5) years of experience in public housing management, affordable housing, or real estate operations, including supervisory experience.

Alternative Qualifications

Ten (10) years of public housing management experience may be considered in lieu of other qualifications.

Preferred Qualifications/Experience

• Eight (8) years of public housing management experience, including at least three (3) years in a supervisory capacity.
• Public housing property management certification from the National Association of Housing and Redevelopment Officials (“NAHRO”), or another HUD-recognized organization.
• Public Housing Specialist certification.

Knowledge of:

• HUD regulations, PHMAP requirements, and standard operating procedures governing public housing programs.
• Federal, state, and local laws and regulations related to public housing administration, including Fair Housing requirements.
• Principles and practices of public housing property management, including admissions, occupancy, rent calculation, lease enforcement, and housing quality standards.
• Preventive maintenance programs, work order systems, and service delivery models in residential housing environments.
• Budget development, financial controls, and resource allocation for public housing operations.
• Methods and standards for maintaining leasing, rent collection, inspection, and maintenance records.
• Security considerations and risk management practices applicable to public housing communities.
• Principles of supervision, organizational management, and public-sector administration.
• General office practices and the use of standard office equipment and systems.

Skill in:

• Supervising and directing property management, maintenance, and support staff, including union-represented employees, in compliance with collective bargaining agreements.
• Managing approved operating and capital budgets and monitoring expenditures to ensure fiscal accountability.
• Reviewing operational and financial data to identify trends, deficiencies, and corrective actions.
• Coordinating capital improvements, repairs, and contracted services across multiple sites.
• Maintaining positive resident relations and addressing complaints, concerns, and service issues effectively.
• Applying time management, prioritization, and scheduling principles in a fast-paced, multi-site environment.
• Using personal computers and electronic systems, including Microsoft office and property management or housing management software (i.e. PeopleSoft).

Ability to:

• Ensure consistent compliance with complex regulatory requirements and internal policies across a diverse property portfolio.
• Communicate effectively, both orally and in writing, with staff, residents, management, auditors, and external stakeholders.
• Establish and maintain effective working relationship with employees, labor representatives, PHA departments, community partners, and the general public.
• Exercise sound judgment, analytical thinking, and problem-solving skills in operational and emergency situations.
• Recognize deficiencies in building systems, site conditions, and service delivery and initiate corrective action.
• Work effectively with individuals from diverse social, economic, and cultural backgrounds.
• Perform effectively under pressure, meet deadlines, and manage competing priorities.

Essential functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

• Provides day-to-day supervision, leadership, and guidance to property management, maintenance, and support staff within the assigned portfolio, including union-represented employees in accordance with applicable collective bargaining agreements.
• Ensures compliance with HUD regulations, Fair Housing laws, local housing ordinances, PHMAP requirements, and all PHA policies, procedures, and performance standards.
• Oversees portfolio performance to meet or exceed established benchmarks, including occupancy targets, rent collection rates, vacant unit turn-around timelines, and emergency and routing work order completion standards.
• Reviews and monitors key performance indicators, service requests, inspections, and financial data to identify operational risks, deficiencies, and opportunities for improvement.
• Participates in the development of annual site-based operating and capital budgets and is accountable for managing approved budgets within delegated authority.
• Reviews and approves purchase orders, invoices, and contractor payments for portfolio in accordance with established controls and procurement protocols.
• Coordinates with the Area Manager and Director of Maintenance to identify capital needs and develop and implement plans to address rehabilitation, repair, and infrastructure requirements.
• Ensures completion and documentation of Applications for Continued Occupancy (“ACOP”) related processes, housekeeping inspections, and other required occupancy and compliance activities.
• Responds to after-hours and emergency situations as required.
• Coordinates and supports audits, inspections, and reviews, ensuring accurate documentation and timely corrective actions.
• Promotes positive relationship with residents, resident councils, and community stakeholders.
• Develops and supports initiatives designed to enhance resident engagement and overall community quality of life.
• Trains, coaches, and evaluates assigned staff in accordance with PHA policies and performance management standards.
• Maintains current knowledge of trends, regulations, and best practices in public housing and property management.
• Performs related duties as assigned.

Supervisory responsibilities

• Direct supervision of approximately 20-30 employees, including property management, maintenance, and support staff.

Work environment

• The work environment for this position varies between in office settings, residential housing developments, and sites undergoing maintenance, rehabilitation, or repair.
• This position requires incumbents to be “on call” to respond to emergency situations.

Physical demands, Activities, Environmental Conditions

Work is primarily sedentary with regular periods of sitting, standing, and/or walking. Incumbents must also be able to:

• Traverse residential sites, including uneven terrain.
• Inspect units and common areas, including areas with limited accessibility.
• Ascend and descend stairs.
• Lift up to 15 pounds at a time.

Travel required

Regular travel to PHA sites throughout the City of Philadelphia.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All applications will be accepted via PHA's Jobs Board at www.pha.phila.gov/jobs.

About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.

Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.

PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.