Manager, IT & Asset Management

RESPONSIBILITES:

Manage the performance of the Asset Management Team to drive productivity, mitigate risk and reduce costs.

Track physical technology components from acquisition through disposal. Ensure that detailed hardware and software inventory information is collected and used to make decisions about hardware and software purchases and redistribution.

Develop and maintain policies, standards, processes, systems and measurements that enable the organization to manage the IT Asset Portfolio with respect to risk, cost, control, IT Governance, compliance and business performance objectives as established by the enterprise.

Collaborate with Desktop, Network, Systems and Voice and Data staff to create, manage and maintain enterprise technology standards catalogue.

Oversee the selection of and manages the relationship with an IT Asset Disposition vendor when assets are ready to be recycled or destroyed. Ensure that assets are properly managed after going offline to ensure they do not get lost prior to reaching the vendor.

Create and implement internal self-audits to ensure software licensing compliance and physical asset security, using monthly, quarterly and annual reporting of the IT asset portfolio, updating internal controls for accuracy and efficiency.

Respond to external audit and true-up requests from product manufacturers and urgently address out-of-compliance software conditions.

Coordinate and manage internal and field equipment refresh process with Desktop Support and Network Services areas.

Perform all maintenance renewals in accordance with organizational procurement process policies and procedures.

Provide budgetary information for hardware needs along with software subscription and maintenance renewals to create and maintain interdepartmental spending allocations.

Analyze departmental costs and performances using financial tools such as net present value, present value, internal rate of return and sensitivity modeling; develops detailed reports outlining expenditures, variances and recommendations for work process enhancements to improve business functions and reduce costs.

Capture financial information about the hardware life cycle which aids the organization in making business decisions based on meaningful and measurable financial objectives.

Work with departmental senior management to identify processes that have the potential to be changed to reduce costs and/or to improve efficiency; establishes teams to map the processes, perform cost analysis, recommend changes, develop implementation plans and assist in implementation.

Liaison with appropriate departments/personnel (i.e. Legal, Operations, Procurement) to manage vendor/contractor activities related to contracts and purchase orders including but not limited to:

Developing Request for Quotes and/or Proposals.

Assisting in negotiating terms and conditions.

Ensuring vendor and contractor costs are accurate and included in the IT Asset Management System(s).

Liaison with relevant management staff, departments and vendors to troubleshoot issues within assigned functional areas related to procurement, information systems and product delivery.

Manage team members, lead team meetings and maintain monthly status reports.

Perform other special projects and assignments as requested.

QUALIFICATIONS:

Bachelor’s degree, Business Administration or related field of study.

5-7 years’ experience as an IT Asset Manager.

1 Year of experience as an Asset Manager in an enterprise environment.

Must have knowledge of and experience in budgeting, spending, control and reporting

Must have excellent verbal and written communications skills and ability to build long-term constructive and cooperative working relationships with co-workers, vendors, management and outside agencies.

Must have organizational, planning and follow-through skills with the ability to manage multiple projects under high pressure situations.

Knowledge of PGW’s corporate systems and their interfaces preferred.

Experience using IT Asset Management software solutions including BMC Helix Client Management and Jira Service Management.

Knowledge of Accounting Software packages, preferably Oracle Financials; be proficient in the use of Microsoft Office; familiarity with MS Project and Visio a plus.