What are the responsibilities and job description for the Universal Branch Associate - Northeast position at Philadelphia Federal Credit Union?
Position Title: Universal Branch Associate
Job Type: Full-Time
Classification: Non-Exempt
Salary: Starting at $17 per hour
$2 differential pay is applied to Saturday's schedule 9 AM to 2 PM
Our growing credit union is searching for a detail-oriented team member to provide exceptional service to our members. This includes providing prompt, efficient and courteous service while processing transactions, answering questions and cross servicing.
What You’ll Be Doing…
· Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services.
· Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
· Examine checks for endorsement, negotiability, and potential scams and fraudulence.
· Assist members to open new accounts and advise potential members of credit union membership requirements.
· Originate, process, sign and disburse consumer loans.
· Support all branch sales initiatives to achieve sales goals.
· Perform miscellaneous back office duties and other tasks as assigned.
What Qualifications You’ll Need…
· Minimum high school diploma or equivalent.
· 12 months previous exposure to handling cash and dealing with the public preferred.
· Previous financial and/or member service experience desired.
· PC proficiency required.
· Strong people skills and a knack for problem solving.
· Ability to travel within regional branch network as needed.
Why Work For Us…
· Retirement Plan: We offer a Pension and 401K plan to help secure our employees’ future.
· Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
· Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
· Employee Amenities: All of our employees are eligible for PTO.
· Community Benefits: It’s not just a job – it’s a community. That’s why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
· An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.
Equal Employment Opportunity (EEO)
PFCU provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. PFCU complies with Philadelphia’s Fair Chance Hiring Law.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location