Universal Branch Associate - Bloomsburg

Position Title: Universal Branch Associate

Job Type: Full-Time Classification: Non-Exempt

Salary: $20.15 per hour

Our growing credit union is searching for detail-oriented team members to provide exceptional service to our members. This includes providing prompt, efficient and courteous service while processing transactions, answering questions and cross servicing. The Philadelphia Federal Credit Union is currently hiring for multiple locations throughout the City of Philadelphia.

What You’ll Be Doing…

• Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services.
• Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
• Examine checks for endorsement, negotiability, and potential scams and fraudulence.
• Assist members to open new accounts and advise potential members of credit union membership requirements.
• Originate, process, sign and disburse consumer loans.
• Support all branch sales initiatives to achieve sales goals.
• Perform miscellaneous back office duties and other tasks as assigned.

What Qualifications You’ll Need…

• Minimal High school Diploma or GED equivalent.
• Must be at least 18 years of age.
• A minimum of 12 months previous exposure to handling cash and dealing with the public, preferably in a financial institution.
• PC proficiency required, with strong skills in Microsoft Office.
• The ability to remain calm, friendly and professional through any and all situations.
• The ability to listen and assess needs of the member.
• The ability to follow instructions and directives.
• Well-developed sales skills(probing, supporting, overcoming objections and closing).
• Excellent interpersonal, verbal and written communication skills.
• Must be detailed oriented.
• Possess creative problem solving skills.
• Must be a team player.
• Must be available to travel from branch to branch as needed.
• Ability and desire to work in a fast-paced environment.

Why Work For Us…

• Retirement Plan: We offer a Pension and 401K plan to help secure our employees’ future.
• Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
• Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
• Employee Amenities: All of our employees are eligible for PTO.
• Community Benefits: It’s not just a job – it’s a community. That’s why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
• An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.

Other Requirements of This Position:

• Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
• Average Hearing: Able to hear average or normal conversations and receive ordinary information.
• Physical Strength: Sedentary work. Exerts up to 10 lbs. of force occasionally; ability to operate office equipment; ability to lift 25 lbs.
• Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.
• Mathematics Ability: Ability to perform basic math skills such as adding, subtracting, multiplying, decimals, etc.
• Language Ability: Ability to read a variety of materials such as books, magazines, and instruction manuals. Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar. Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation, and variation in word order using present, perfect, and future tenses.

Equal Employment Opportunity (EEO)

The Philadelphia Federal Credit Union (“PFCU”) provides Equal Employment Opportunity to qualified persons regardless of race, ethnicity, color, sex, religion, national origin, ancestry, age, sexual orientation, gender identity, disability, veteran status, marital status, familial status, genetic information, domestic or sexual violence victim status or any other status protected by law. PFCU complies with Philadelphia’s Fair Chance Hiring Law. PFCU commits to making reasonable accommodations to applicants with physical or mental disabilities.

Job Type: Full-time

Pay: $20.15 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $20