OAPS Field-Based Training Supervisor

Company name: Philadelphia Corporation for Aging

Title of position: OAPS Field-Based Training Supervisor

Reports To: Director or Assistant Director of OAPS

FLSA Status: Exempt

Employment Type: Full-Time

Pay range: $59,769.15- $69,190.26 varies with experience.

Department: Older Adult Protective Services

Location: Philadelphia County, 642 N. Broad Street (hybrid)

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits:

• Medical, prescription drug, vision, and dental coverage.
• Flexible spending plan (health and dependent care).
• EAP, life insurance, short- and long-term disability insurance.
• Pre-tax commuting, and parking benefits.
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes holidays, sick days, personal days, and vacation depending on tenure.

Description of Role: The OAPS Field-Based Training Supervisor is responsible for implementing and managing field-based competency-focused training for new OAPS workers. This role ensures that trainees develop the skills and knowledge necessary to provide high-quality protective services to older adults. The position reports to the Director or Assistant Director of OAPS and operates with significant autonomy and discretion.

Required Education and Experience:

• Bachelor’s degree required, master’s degree preferred.
• Demonstrated experience successfully training staff to excel.
• Minimum of 2 years' full-time experience working directly in protective services is strongly preferred. Preferred: 2 years as an Older Adult Protective Service Supervisor.
• Minimum of 2 years’ experience providing performance feedback (e.g., mentoring, coaching, supervising, or training).
• Preferred: Bilingual (English/Spanish).

Job Responsibilities: FULL Job Description will be available.

a. Supervise and train new OAPS staff in field-based competencies.

b. Evaluate trainee performance in core areas including case initiation, face-to-face contact, interviewing, investigation, service planning, documentation, evidence analysis, and time management.

c. Ensure only competent trainees advance through the training program; dismiss those who do not meet standards.

d. Collaborate with unit Supervisors to transition trainees into permanent roles.

e. Promote cultural competency and respectful engagement across diverse populations.

f. Use standardized tools and assessments to evaluate trainee progress.

g. Coordinate with OAPS Mentors to support peer learning and case access.

h. Partner with the Pennsylvania Department of Aging training staff to ensure completion of PDA-required training.

i. Manage multiple training timelines and schedules simultaneously.

j. Contribute to training development, testing, and evaluation.

k. Prepare reports and analysis on training activities.

l. Collaborate with internal stakeholders to support service delivery.

m. Perform other duties as assigned.

Professional Characteristics:

• Knowledge of program planning, implementation, and evaluation.
• Familiarity with OAPS policies, procedures, and regulations.
• Strong interpersonal and communication skills.
• Ability to analyze data and prepare clear reports.
• Ability to supervise, train, and motivate staff.

Additional Requirements:

1. Pre-employment physical and drug screening.

Work Location:

Philadelphia County, 642 N. Broad Street (hybrid)

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at https://www.pcacares.org/

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.