Health Clerical Services Supervisor

This is clerical work at the first supervisory level, with responsibility for seeing that the work activities of a staff of medical clerical employees engaged in in the processing and verification of patient information for health services.  Positions are responsible for ensuring adherence to complexity of the clerical services performed; for organization, evaluation and modification of clerical procedures to improve work flow and increase efficiency and the responsibility for the accurate and complete processing of patient records, reports or other documents.  The significant aspect of the work is responsibility for the accuracy of Health records and adherence to federal, state and departmental guidelines and HIPAA standards.  Work is performed under the supervision of an administrative supervisor.

CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is

Bradley Greenfield

City of Philadelphia – Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone: 215-686-2376

Fax: 215-686-0861

Email: Bradley.Greenfield@phila.gov

For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov

ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL

Only a departmental promotional eligible list for the Department of Public Health will be established as a result of this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score. 

To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

PROJECTED EXAM DATE:

This examination will be scheduled for July 8, 2026. Please note that this examination date is subject to change. 

Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. Candidates will need to be able to operate computerized software proficiently and independently. 

If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, please contact Bradley Greenfield at Bradley.Greenfield@phila.gov and alternative arrangements will be made for you to take this examination.

An Eligible List will be established the week of August 3, 2026. Please note that this date may change.

TEST REVIEW:

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

High School/GED

ANTICIPATED ELIGIBILITY
Candidates who meet all eligibility requirements within 3 months of the application deadline will be admitted to this examination.  Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.

1. CIVIL SERVICE STATUS:

Presently employed by the City of Philadelphia with permanent Civil Service status in the Department of Public Health with a performance rating of Satisfactory or higher.

AND

2. EDUCATION:

Education equivalent to completion of the twelfth school grade.

AND

3. GENERAL EXPERIENCE:

Two years of clerical or healthcare experience.

AND

4. SPECIFIC EXPERIENCE:

Two years as a Senior Medical Clerk in the Health Department. 

PHYSICAL AND MEDICAL REQUIREMENTS

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Salary : $55,735 - $61,316