Facilities Associate III

Position Summary:

The Facilities Associate III will work having open warehouse environment (cooler/freezer and humid warehouse environment), office setting as well as have responsibilities outside managing parking areas, lawn care and building requirements.  This position will be with the facilities team with the focus on applying the knowledge of project management, using maintenance tools, large equipment, attention to detail, vendor contracts, proactive review of equipment and building systems. The Facilities Associate III will have strong problem-solving abilities and will be able to informally lead the team as well as mentor and guide team members. Must be able to work within a team environment and accomplish team goals. The facilities team has reactive and planned responsibilities.

The Facilities team operates on a staggered shift schedule, with overtime/evenings/weekends as needed. Shifts generally will be 6:30 AM to 2:30 PM, 8:00 AM to 4:00 PM, 11 AM to 7 PM, or 7:00 AM to 3:00 PM. Shifts may adjust as is needed for the successful execution of needs such as snow removal, ice, heavy rain and flooding, emergency systems failure or special event or project requirements. The Facilities team needs to maintain flexibility in the working locations. Associates will be assigned in advance for the location with priority needs.

The Facilities Associate III is also accountable for working as a collaborative team member by learning and understanding maintenance, safety and facilities management methods and may need administrative support to the facilities team as needed and required. The Facilities Associate III will lead by example, provide solid recommendations and provide mentoring, guidance and support for the team.

Competencies:

• Accountability: reliable, honest, and transparent; regularly makes commitments and takes ownership of responsibilities.
• Effective Communication: conveys information clearly, with respect and integrity, using a professional manner and the appropriate means and channels for audience and subject matter.
• Agility: maintains efficiency in a changing work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Quality: Work is organized, accurate and neat. The employee displays a commitment to excellence, checks work and learns from mistakes and seeks feedback to improve quality as needed.
• Engagement: contributes to the success of the organization by embracing teamwork, taking initiative on tasks and problem-resolution, and seeking out learning opportunities.

Primary Responsibilities:

• General facilities and building management responsibilities which include but not limited to, ensure environment is clean and orderly, heat – cold-water systems are working well, repairs are addressed in a timely manner, new space or areas are planned and executed and safety and security are prioritized with all actions.
• Responsible for delivering preventative and corrective maintenance regarding landscaping and groundskeeping.
• Responsible for attending to daily custodial needs of buildings.
• Executive assigned projects such as space planning, pest control, waste management, safety, equipment maintenance and repairs.
• Provide customer service to Agencies and Philabundance
• Responsible to be proactive and ensure safety and security of facility.
• Proactively look to schedule, coordinate and assist with facilities maintenance and repairs.
• Provides support and potentially facility guidance to contractors, support renovation and repair projects.
• Provide good customer service; communicate with customers/volunteers in a courteous manner and respect agency personnel and clientele.
• All areas of the warehouse are expected to be clean, neat and free of miscellaneous debris.
• Collect all boxes for recycling in preparation for pickup.
• Manage administrative needs of the facilities team as it aligns with projects, maintenance activity, safety, and security.
• Support and manage performance to Philabundance Pillars, culture focus on People, Professionalism, Partnership and Progress.

Additional Duties:

• Operate forklifts and pallet jacks and other warehouse machines and manual tools.
• Provide information mentoring and guidance to Facilities Associates as is appropriate.

Note: This role requires the successful completion of a drug test and background check. Light travel is required for this role. If using company vehicles; employees must meet requirements, must have a clean driving record, and valid driver’s license.

Educational Achievement:

• High School Diploma or GED preferred but not required. An advanced degree in Engineering, Business, or Property Management is preferred but not required.
• ServSafe Certification preferred. Certification must be obtained within 30 days of hire; training is provided by Philabundance
• Forklift Certification preferred. Certification must be obtained within 30 days of hire; training is provided by Philabundance

Work Experience:

• A minimum of 3 years’ previous experience in property management, maintenance or construction within a team environment. Ideally commercial.
• Strong experience working with agreements and contacts. Understands and retains requirements and works uniquely with each project and associated vendor, assures activity aligns with Philabundance standards and requirements.
• Previous planning, development, and execution of projects with commercial maintenance, property management or independent business environment.
• Experience using a forklift, pallet jack and other large equipment.
• Strong experience working within a defined operating system, follow directions,
• Positive influence with team, ideally with deadlines, detail, safety, and large equipment.
• Previous experience with organization, shared goals, and defined instructions.

Required Skills and Abilities:

• Ability to manage competing priorities and prioritize with safety and security factored in.
• Response to requests are met in a timely manner with the ability to often resolve with minimal input.
• Ability to positively influence others on best practices, OSHA requirements, DOT requirements and Safety standards.
• Can work independently with minimal to no supervision, ensures project quality and completion.
• Utilize databases for input and tracking, data entry must be timely and accurate.
• Ability to read, write and complete basic math to support inventory, space calculations and tracking as is needed.
• Must be able to tolerate some extreme temperatures when moving food and products through inventory and shipping process.
• Ability to successfully operate large equipment safely, work around mechanical machines and people.
• Ability to effectively move 50 pounds safely, and in line with team responsibilities.
• Ability to learn and work well within a defined operating system, follow directions.
• Ability to learn and grow with the position and business needs.
• Ability to follow instructions, retain information and apply information, with minimal supervision.
• Demonstrated ability to work independently and as part of a team.
• Experience in a minimum of 4 of these areas:
  • Drywall/plaster repair and painting
  • Furniture assembly and relocation 
  • Changing lights and/or fixtures 
  • Plumbing repairs, replacements, installation 
  • Carpentry repairs and installations (doors, shelves, countertops) 
  • Minor repair of electrical devices 
  • Facilities safety inspections 
  • Concrete and asphalt paving inspections and repairs 
  • Grounds and security maintenance (fencing, gate arms and gates) 

Preferred:

• Experience designing a project, repair, or renovation with direct ownership and ability to stay on budget and delivery on time.
• Previous experience operating forklifts and pallet jacks, safely and effectively.
• Administrative capability to work with databases, (Microsoft suite, ppt, database exp. and Zoom/Teams). Must be willing and able to learn.

Essential Job Functions:

• Must have the ability to be available evenings, weekends, and take on extended hours as business demands.
• Occasionally, must be willing to travel within the and outside of the service area (employee can use public transportation, rideshare services, personal vehicle or other means). Must be physically compatible with travel, office events, and meetings. Must have a valid driver’s license with a clean driving record is required to be eligible to drive Philabundance vehicles or on organizational behalf.
• Bend, stop, crouch, climb, stand, sit, walk, and turn/pivot throughout an 8-hour shift, 5 days a week.
• Move/lower, push/pull and carry objects/parcels no greater than 50 pounds; when moving/lowering, pushing/pulling, and carrying objects/parcels greater than 50 pounds use 2 people or mechanical.
• Move packages to heights above shoulder and lower to foot level.
• Ability to work inside a freezer with a temperature in the range of -10 to 40 degrees Fahrenheit as well as in a humid warehouse.
• Ability to operate pallet jack, both manual and power, and ride jack to load/unload trucks.
• Reach, grasp, and maintain control of items and materials used to perform activities associated with delivering and picking up packages.
• Perform additional tasks using simple hand grasp, fine hand manipulation, and reach associated with assigned tasks such as keying.
• Maintain a work pace aligned by meeting or exceeding piece per minute/production standards.
• Work in an environment that will contain variable temperatures and humidity, outside weather conditions, exposure to noise, dust/dirt, confined work areas.
• Must meet all the applicable requirements as specified by OSHA.
• See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper safety conditions.
• Maintain an acceptable work pace and align with required personal and team deadlines. Must meet goals.
• Demonstrate cognitive ability to: provide direction as well as follow directions and routines, work independently with appropriate judgment, read words and numbers, concentrate, memorize, recall, identify logical connections and determine sequence of response, process proactively and identify near and long-term future needs as well as evaluate problems and escalate/inform management as is necessary.

Salary : $23