What are the responsibilities and job description for the Bilingual BDC Rep (Sales & Service) position at Phil Hughes Automotive Group?
Join a 50-Year Legacy Built on the Future: Bilingual BDC Representative (Sales & Service) at Phil Hughes Honda
Are you tired of being just a "number"?
At Phil Hughes Honda, we’ve spent the last 50 years treating our employees like family and our customers like guests in our home. We are a fast-growing, family-owned dealership that blends a half-century of stability with a high-energy, modern approach to automotive retail.
Because our community is diverse and growing, we are looking for a Bilingual Business Development Coordinator (English/Spanish) who can bridge the gap for our customers and provide a world-class experience in both languages.
💰 Compensation & Benefits
As The First Point Of Contact For Phil Hughes Honda, You Aren't Just "answering Phones"—you Are a Brand Ambassador. You Will
We’ve been a staple of the community for 50 years. We offer the job security of an established institution with the career path of a growing company. If you are looking for a career where your language skills and work ethic are truly valued, you belong here.
Ready to start your next chapter with a family that values your work?
Are you tired of being just a "number"?
At Phil Hughes Honda, we’ve spent the last 50 years treating our employees like family and our customers like guests in our home. We are a fast-growing, family-owned dealership that blends a half-century of stability with a high-energy, modern approach to automotive retail.
Because our community is diverse and growing, we are looking for a Bilingual Business Development Coordinator (English/Spanish) who can bridge the gap for our customers and provide a world-class experience in both languages.
💰 Compensation & Benefits
- Realistic Earning Potential: $50,000 – $60,000 per year (Base Salary Performance Bonuses).
- Performance-Driven: Our pay plan rewards Appointment Shows and Sold Units—when you drive traffic, you get paid.
- Full Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Vacation, No Sundays
- Work-Life Balance: Sustainable scheduling in a supportive, family-first environment.
- Growth: We prefer to promote from within for management and senior sales roles
As The First Point Of Contact For Phil Hughes Honda, You Aren't Just "answering Phones"—you Are a Brand Ambassador. You Will
- Multilingual Engagement: Handle inbound/outbound calls, texts, and emails in both English and Spanish.
- Manage Leads: High-speed response to Sales and Service inquiries.
- Master the CRM: Track all interactions meticulously to ensure no customer falls through the cracks.
- Set Appointments: Consult with customers to understand their needs—whether they are looking for a new Honda or maintaining their current one.
- Follow-Up: Execute a multi-touch follow-up cadence (we provide the tools, you provide the personality!).
- Bilingual Mastery: Must be fluent in both English and Spanish with the ability to communicate professionally in both languages (verbal and written).
- Education: High school diploma or equivalent.
- Experience: Extensive customer service, sales, or telemarketing background.
- Organization: Computer literacy, strong organizational, and follow-up skills.
- Compliance: Must pass a drug screen, background check, and have an acceptable Motor Vehicle Record.
- High School Diploma or GED
- One to two years related experience and/or training
We’ve been a staple of the community for 50 years. We offer the job security of an established institution with the career path of a growing company. If you are looking for a career where your language skills and work ethic are truly valued, you belong here.
Ready to start your next chapter with a family that values your work?
Salary : $50,000 - $60,000