Service Manager

Job Overview:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. This is a key leadership role within our dealership, and we are looking for someone who can effectively manage a team and drive results.

Responsibilities:
- Manage and supervise the service department staff, including technicians, service writers, and support staff
- Ensure efficient workflow and productivity in the service department
- Monitor and maintain high levels of customer satisfaction by addressing customer concerns and resolving any issues
- Develop and implement strategies to increase service department profitability
- Oversee the scheduling of service appointments and ensure timely completion of repairs
- Maintain accurate records of all service transactions and customer interactions
- Stay up-to-date with industry trends and advancements in automotive technology
- Provide training and guidance to service department staff to enhance their skills and knowledge

Qualifications:
- Previous experience in automotive service management or a similar role
- Strong mechanical knowledge and understanding of automotive diagnostics
- Proven track record of successfully managing a team in a dealership environment
- Excellent communication and interpersonal skills
- Ability to effectively prioritize tasks and meet deadlines
- Proficient in using computer software for service writing, auto estimating, and other related tasks
- Knowledge of air brake systems, oil changes, suspensions, and other automotive services

We offer competitive pay based on experience along with a comprehensive benefits package. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

Apply now to join our team as a Service Manager!

https://recruiting.paylocity.com/recruiting/jobs/Apply/2335850/OneWater/Service-Manager

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 10 hour shift
• 8 hour shift

Ability to Relocate:

• Lewisville, TX 75067: Relocate before starting work (Required)

Work Location: In person