What are the responsibilities and job description for the Warehouse Supervisor position at Phenix Corporation?
Company Description
Phenix is a full-service food packaging film supplier with printing and warehousing capabilities. Our offerings include high-quality flexible and rigid food packaging, custom printing, and equipment service, sales and maintenance. Thanks to our network of printing partners and warehouses, we’re able to print, store, and deliver what the customer needs regardless of their location.
We are fanatical about response; we do the right thing, and we own it. To accomplish these three tenets, we provide excellent customer service while focusing on teamwork and company growth.
JOB SUMMARY:
This Warehouse Supervisor position will oversee the day-to-day distribution center operations, supervising hourly associate(s) to ensure safe, accurate, and efficient receipt, storag,e and shipment of products. This role supports operational goals while maintaining safety, qualit,y and compliance standards. This is a hands-on, working supervisor role that actively participates in daily warehouse operations while providing leadership and oversight to hourly associates.
ROLE RESPONSIBILITIES
- Supervise hourly distribution associate(s)
- Coordinate daily outbound and inbound distribution activities
- Ensure accurate order fulfillment, staging, and shipment of customer orders
- Monitor workflow efficiency and troubleshoot operational issues to minimize delays or errors
- Enforce safety standards, policies, and OSHA requirements
- Train, coach, and support warehouse associates on processes and equipment
- Maintain inventory accuracy and support cycle counts and audits
- Troubleshoot operational issues to minimize delays, errors, or disruptions
- Ensure housekeeping, organization, and customer/audit readiness of distribution areas at all times
- Collaborates with the team to identify ways to improve department effectiveness; implements feasible idea
- Performs other related duties as assigned
- Monitors inventory by cycle-counting
- Keeps warehouse customer and audit ready at all times
- Collaborates with the team to identify ways to improve department effectiveness; implements reasonable ideas
- Performs other related duties as assigned
QUALIFICATIONS / REQUIREMENTS
- Minimum of 5 years of experience in a distribution center environment, with demonstrated leadership responsibility
- Supervisory experience required, including oversight of hourly associate(s)
- Strong working knowledge of inventory control, recordkeeping, and routine warehouse documentation
- Thorough understanding of warehouse procedures, regulations, and best practices
- Valid state motor vehicle operator’s license required; forklift certification and experience required
- Minimum of 5 years of fork truck operating experience
- Ability to operate warehouse equipment including scissor lifts and floor scrubbers
- Strong verbal and written communication skills
- Demonstrated ability to work respectfully with others
- Proficient computer skills, including warehouse systems and office software
- Excellent organizational and time-management skills
- Strong focus on safety, quality, and compliance
PHYSICAL REQUIREMENTS:
- Standing, walking, bending and lifting throughout the shift
- Periods sitting while operating a fork truck.
- Must be able to lift, push and/or pull up to 75 pounds
- Ability to move around the warehouse
BENEFITS
- Private health, dental, vision, and voluntary life insurance plans
- Participation in 100% employee-owned ESOP
- Company-paid life insurance, short-term, and long-term disability
- Paid PTO and company-paid holidays