What are the responsibilities and job description for the Program Manager position at Phaxis - Support Services?
Program Manager Supportive HousingUnderstand all aspects of contract requirements and communicate this understanding to staff.Train staff in program responsibilities, processes, and procedures, and ensure that all staff meet contract requirements in their daily work.Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.Coordinate and supervise all day-to-day activities of direct reporting staff.Periodically observe direct reporting staff engaging with clients and/or supervisory staff.Conduct weekly client progress reviews with staff.Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.Conduct weekly supervision for direct reporting staff.Communicate with peers in other programs on issues related to client progress.Conduct face-to-face home visits with clients to provide services.Document all interactions with clients in the case records.Prepare performance appraisals for direct reporting staff.Conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments as needed.Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed.Other duties as assigned.BrooklynTemp to Perm$42-$44
Salary : $42 - $44