What are the responsibilities and job description for the Leasing Consultant (Property Management - PAF) position at Phase Housing Management LLC?
We are seeking an energetic and customer-focused Leasing Consultant to drive occupancy through effective leasing, marketing, and resident engagement for a community in New Orleans, LA. This role is heavily focused on delivering an excellent customer experience, converting prospects into residents, and supporting retention efforts.
Responsibilities
- Greet, qualify, and tour prospective residents; showcase apartment homes and community amenities
- Deliver a high level of customer service to prospects and current residents at all times
- Manage the full leasing process: applications, screenings, approvals, and lease execution
- Follow up on leads, phone inquiries, and walk-ins to maximize conversion rates
- Assist residents with questions, concerns, service requests, and lease renewals
- Maintain strong knowledge of pricing, availability, and community features
- Support and execute marketing efforts, including outreach, social media, and community events
- Assist with resident retention initiatives and community engagement activities
- Maintain accurate and organized leasing files and documentation
- Utilize property management software (e.g., RealPage) to track leads, applications, and leases
- Ensure compliance with Fair Housing regulations in all interactions
Requirements
- Previous leasing, sales, or customer service experience preferred
- Strong communication and interpersonal skills
- Proven ability to close leases and meet occupancy goals
- Outgoing personality with a customer-first mindset
- Basic knowledge of Fair Housing laws
- Experience with property management software (RealPage or similar) is a plus
- Strong organizational and follow-up skills
- Ability to work in a fast-paced, goal-oriented environment
- Knowledge of fair housing guidelines
- Bi-lingual (A plus)
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short/Long Term Disability
- 401K
- Paid Time Off
- Holidays
If you are ready for a company to invest in you, please apply today.
We are an equal opportunity employer!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Property management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $18