Tracking Coordinator

Arbour Group is looking for a Tracking Coordinator to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. 

The Project/Tracking Coordinator provides essential support to consultants and project managers throughout project lifecycles. This role is responsible for administrative and coordination tasks, ensuring projects are set up for success and that all project-related information is accurately maintained. This position is also designed to assist project managers with administrative tasks, freeing them to focus on client relationships and strategic project management.

Main Tasks:

• Proposal Development:
  • Assist in the drafting and preparation of proposals, including writing sections, gathering information, and formatting documents.
  • Conduct research and compile data to support proposal development.
• Project Setup:
  • Coordinate project setup activities, including gathering necessary information, creating project plans, and coordinating between clients and consultants.
  • Ensure accurate and timely data entry into Salesforce, including client information, proposal and project details, and information updates.
• Client Communication:
  • Assist with client communication, including answering inquiries, scheduling meetings, and disseminating project information.
  • Build and maintain positive relationships with clients and employees.
• Internal Coordination:
  • Coordinate with internal consultants and team members to ensure project deliverables are met.
  • Assist Project Manager with the scheduling and coordination of internal meetings and workshops.
• Administrative Support:
  • Draft various documents, including  proposals and as needed specifications, reports, presentations, and other project-related materials.
  • Provide editing and formatting support for project documents.
  • Manage project files and documentation.
  • Perform other administrative tasks as needed.
  • Answer and dispatch telephone calls.

Minimum Qualifications:

• Must be a resident of the Philippines
• Able to work remotely on a night shift, following US time zone
• Bachelor's degree in Business Administration, Project Management, or a related field preferred.
• 1-3 years of experience in an administrative or project support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), M-Files, and Salesforce.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines. 
• Detail-oriented with a high degree of accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving and critical thinking skills.
• Excellent interpersonal and communication skills.

What's on Offer?

• Work in a company with a solid track record of performance
• Have a remote working arrangement, on top of a competitive salary offer and employment benefits
• Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally

Don't miss this amazing opportunity to work with a dynamic team of professionals while developing your career in a multinational organization. Apply Now!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.