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Operations & Office Manager

PharmaEssentia U.S.A.
Burlington, MA Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 5/1/2026
Location: Burlington, MA (4-5 days per week in office)

The Company:
It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia USA. Join us, and let’s transform lives, together.

PharmaEssentia USA Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved in Europe and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.

Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, and China, along with a world-class biologics production facility in Taichung.

Position Overview: 
We are looking for an operations & office manager to support our Burlington MA facility.  
 
Responsibilities:  
  • Manage day-to-day office operations, ensuring the workspace runs efficiently and effectively 
  • Support Head of Finance with calendar management, expenses and travel
  • Develop, implement and improve office policies and procedures 
  • Receive and sort incoming mail and deliveries 
  • Handle in-office meals for staff and/or visitors, where applicable 
  • Manage office and kitchen supplies inventory and place orders as necessary 
  • Maintain shared office areas (kitchen, conference rooms, supply rooms, closets, etc.), ensuring they are consistently clean and orderly 
  • Build and maintain relationships with vendors related to the office 
  • Point of contact for building management and maintenance 
  • Manage other issues or needs for the office as they arise 
  • Assist with office layout planning, office moves, office space assignment
  • Assist with expense reports and office related expenditures to finance in a timely manner 
  • Other projects and tasks, as assigned 

Working Conditions: 
On site/in office Mondays-Thursdays required; & Fridays as needed (e.g., out of state or HQ staff or visitors in office) 
 
Qualifications, Professional Skills, and Preferred Experience 
  • 3-5 years of prior administrative or assistant support   
  • High school diploma required/bachelor’s degree preferred  
  • Knowledge of office management systems and procedures 
  • Excellent time management skills and ability to multi-task and prioritize  
  • Attention to detail and problem-solving skills 
  • Excellent written and verbal communication skills 
  • Positive and proactive attitude and approach 
  • Strong organizational and planning skills 
  • Proficiency in MS Office 
 
The expected salary range for this position based on greater Boston, MA location is $70,000-$80,000.  Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job-related factors permitted by law. 

Benefits of working with our team:
PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits:
  • Comprehensive medical coverage
  • Dental and vision coverage
  • Generous paid time-off
  • 401(k) retirement plan with competitive company match
  • Medical & Dependent Care Flexible Spending Account
  • Up to $150 monthly cell phone reimbursement
  • Employee Assistance Program
  • Free parking

EEO Statement
At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.  PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At PharmaEssentia, our goal is to treat as many people with cancer as possible. That means challenging the status quo with better science that leads to better lives. By joining our team, you will not only expand your own possibilities, but you will contribute to expanding options for people with cancer.

https://us.pharmaessentia.com/careers/

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